Associate Director of Commercial Learning & Development responsible for training effectiveness in commercial teams at Ionis Pharmaceuticals. Leading strategies to enhance performance and alignment with brand objectives.
Responsibilities
Execute the Commercial L&D strategy and vision to inform the direction of the learning expectations across Ionis’ Commercial positions.
Operationalize and execute remote and live training curricula for existing brands.
Work cross functionally to create strategic partnerships with Sales and Marketing teams, Patient Services, Access, Medical, and other internal key stakeholders to ensure training programs and resources are in alignment with brand/company strategies and support achievement of objectives.
Develop and manage the execution of core and role specific training curricula to support the ongoing performance improvement for all Ionis Commercial employees.
Lead and ensure product, therapeutic, and marketplace content is current, compliant, and relevant for multiple user groups, including Sales, Field Leaders, Access, Patient Services, and other Commercial teams.
Uphold behaviors that are in alignment with Ionis’ Culture and Core Principles.
Effectively manage training processes and vendor projects
Requirements
Bachelor's degree
12+ years cross-functional pharmaceutical experience, preferably in Sales Training, Sales, and other home office Commercial roles
Strong understanding of pharmaceutical sales and customer engagement models
Proficiency with O365 applications (Word, Excel, PowerPoint, Teams, etc.) and Zoom
Knowledge of Learning Management Systems, e-Learning applications, and internet-based support tools
Experience facilitating training events using virtual conferencing platforms (Zoom, Teams)
Experience successfully working cross-functionally and adaptability to a fast-paced startup environment
Strong executive presence and ability to communicate to all levels of the organization
Exceptional communication, persuasion, and interpersonal skills
Strong project management and analytical skills with proven track record of execution and results
Demonstrated ability to motivate teams, foster collaborative environment, negotiate, and influence in a matrix environment, exercise tact and diplomacy in stressful situations
Launch, specialty, and rare disease experience preferred
20%-30% travel
Benefits
Highly competitive benefits
Job title
Associate Director, Commercial Learning and Development
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