Sales Representative at TELUS offering technology solutions in retail environment. Collaborating with customers and providing exceptional service in a dynamic setting.
About the role
- Consultant managing Salesforce functional business analysis for Cardinal Health. Liaising between business and IT to optimize processes and enhance user experience.
Responsibilities
- Functional requirements development and ownership
- Work with stakeholders to understand business requirements, map key processes, understand pain points
- Assess and improve upon potential business processes that need review to more efficiently migrate to Salesforce.com
- Work closely with IT team to act as the voice of the customer and provide feedback on requirements and functionality
- Support the business by applying cross functional subject matter expertise of business processes, systems, and integration to facilitate continuous improvement and innovation
- Coordinate with the Salesforce admin team to design the functionality in SFDC
- UAT testing management and hypercare support
- Work closely with development team and core project team to produce product documentation including user guides, test scripts, and internal/external materials
- Ability to describe complex concepts with the appropriate amount of detail based on audience
- Support the field in answering questions. Provide key details to learning business partner for training materials related to functionality
- User adoption management
- Develop strategies and plans to drive end user adoption and optimization
- Manage KPI and tools supporting change management and user adoption, providing a clear picture to stakeholders on change process and continued focal areas that may need additional support
- Ability to describe complex concepts with the appropriate amount of detail based on audience
- Capturing key details of the process and work with training to incorporate into user guides that support the end user experience and training strategy
- Training change network to become subject matter experts and provide support to them as they work to train the business end users
Requirements
- Bachelor's degree in related field, or equivalent work experience, preferred
- 5+ years of general business experience, preferred
- 2+ years experience working within Salesforce.com, preferred
- Salesforce Administrator or other relevant certification, preferred
- Experience with Salesforce.com implementation, configuration and/or optimization, preferred
- Ability to align CRM functionality with business goals
- Experience contributing to long-term strategy and execution
- Ability to work cross-functionally to understand and improve business processes and determine the functional requirements
- Project management experience (formal or informal)
- KPI tracking and reporting for adoption and optimization
- Ability to influence and negotiate across teams
- Strong communication and presentation skills
- Problem solving and process identification skills, preferred
- Ability to travel up to 25%
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Associate in Institutional FX Sales at ANZ providing foreign exchange solutions to Australia’s largest corporations. Responsible for client engagement, workflow efficiencies, and revenue targets.
Associate providing foreign exchange solutions to Australia’s largest corporations, managing portfolios and supporting data - driven customer engagement and workflow efficiencies.
Sales Manager building long - term customer relationships in traffic solutions with Yunex Traffic. Engaging with public sector customers and developing tailored solutions for the mobility sector.
Sales Manager International promoting LZ media portfolio across multiple channels. Advising international clients on B2B communication planning and achieving revenue targets.
Sales Merchandiser managing shelf presence for spice brands in grocery stores. Ensuring visibility and availability of products in retail locations across the region.
Sales Manager leading a team to support AI - driven startups leveraging OpenAI's APIs and expertise. Fostering sales strategies and strong customer relationships within the tech landscape.
Kundenberater supporting customers with service inquiries in a new energy project for a reputable German energy company. No sales tasks, focusing on customer satisfaction and communication.
Sales Strategy Manager at Salesforce optimizing (AI) sales operations and strategic planning through cross - functional collaboration with teams in Germany.
Analista Administrativo assisting in sales planning with Volkswagen Group Services in Brazil. Focusing on strategy development and cross - functional collaboration for new model launches.