Renewals Sales Specialist in a leading tech company managing customer contracts and relationships. Focusing on renewals and upselling for Adobe's Digital Experience subscription services.
About the role
- Kundenberater supporting customers with service inquiries in a new energy project for a reputable German energy company. No sales tasks, focusing on customer satisfaction and communication.
Responsibilities
- Nach einer professionellen Schulung machst du unsere Kunden glücklich durch: Beratung und Unterstützung bei Vertrags- und Rechnungsfragen
- aktive Kundenbindung durch kompetenten und sympathischen Service
- keine Sales-Aufgaben – du unterstützt ausschließlich Bestandskunden und löst ihre Anliegen
- Du bist die Stimme unseres Projekts – freundlich, lösungsorientiert und überzeugend.
Requirements
- sehr gute Deutschkenntnisse (mind. C1) in Wort und Schrift
- sicherer Umgang mit PC-Anwendungen
- Kommunikationsstärke und Service-Mindset
- Freude am Kundenkontakt
- Teamplayer-Mentalität
- Quereinsteiger herzlich willkommen!
Benefits
- unbefristeter Arbeitsvertrag ab dem 1. Tag
- attraktives Festgehalt + leistungsorientierte monatliche Boni
- angenehme Arbeitszeiten mit freien Wochenenden für eine ausgewogene Work-Life-Balance
- 24–26 Urlaubstage (steigend mit Betriebszugehörigkeit)
- hybrides Arbeiten nach der Einarbeitung (ca. 6 Monate) + Homeoffice-Zulage
- Beteiligung an Fahrkosten (bei Wohnort außerhalb der Stadt)
- monatlicher Food-Voucher (100 EUR)
- zusätzliche Krankenversicherung (Bulstrad)
- vergünstigte Sportkarten für Multisport
- exklusive Mitarbeiterrabatte beim unseren Partner (Mode, Tourismus, Wellness, Buchhandlungen)
- modernes Büro, Obst & Getränke gratis
- regelmäßige Team-Events & Aktionen
- individuelles Weiterbildungsprogramm „Talent“
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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