Hybrid IT Infrastructure Manager

Posted 2 weeks ago

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About the role

  • IT Infrastructure Manager overseeing corporate IT reliability, security, and performance for AI infrastructure company. Hands-on role requiring expertise in productivity suite, networking, security, and systems administration.

Responsibilities

  • Design, configure, administer and monitor our M365 environment and business productivity applications
  • Implement and maintain security policies in our firewall and security tools
  • Optimise collaboration tools and workflows to support our growing team
  • Provide responsive desktop support for general end user compute issues
  • Manage cloud backup solutions ensuring data protection and recovery capabilities
  • Administer AI productivity and meeting tools
  • Maintain comprehensive asset register for all IT equipment and software
  • Manage software licensing compliance and optimisation across the organisation
  • Plan and execute hardware refresh cycles and procurement
  • Configure, administer and monitor enterprise network infrastructure including firewalls, switches, wireless access points and VPNs
  • Ensure robust, secure connectivity across our UK sites
  • Oversee server infrastructure, identity access systems, and secure remote access solutions
  • Implement and maintain IT Service Management (ITSM) processes and tools
  • Document systems, procedures and configurations
  • Manage relationships with ISPs, mobile phone providers and IT equipment suppliers

Requirements

  • Proven experience managing Microsoft 365 environments in a corporate setting
  • Strong knowledge of Entra ID, Exchange Online, Intune, Teams and SharePoint administration
  • Demonstrable experience with network infrastructure including firewalls, VPNs and routing
  • Solid understanding of security principles and experience implementing security controls
  • Experience with infrastructure-as-code or automation tools
  • Track record of effective supplier and vendor management
  • Excellent problem-solving skills and ability to work autonomously
  • Strong communication skills with both technical and non-technical stakeholders
  • Willingness to be based on-site near Manchester or Chesterfield (or nearby)

Benefits

  • Professional development and certification support
  • Collaborative, technically sophisticated team environment

Job title

IT Infrastructure Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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