IT Specialist delivering technical support and troubleshooting for employees in a hospitality environment. Collaborating with the IT team on new technology rollouts and system upgrades.
About the role
- IT Infrastructure Manager overseeing corporate IT reliability, security, and performance for AI infrastructure company. Hands-on role requiring expertise in productivity suite, networking, security, and systems administration.
Responsibilities
- Design, configure, administer and monitor our M365 environment and business productivity applications
- Implement and maintain security policies in our firewall and security tools
- Optimise collaboration tools and workflows to support our growing team
- Provide responsive desktop support for general end user compute issues
- Manage cloud backup solutions ensuring data protection and recovery capabilities
- Administer AI productivity and meeting tools
- Maintain comprehensive asset register for all IT equipment and software
- Manage software licensing compliance and optimisation across the organisation
- Plan and execute hardware refresh cycles and procurement
- Configure, administer and monitor enterprise network infrastructure including firewalls, switches, wireless access points and VPNs
- Ensure robust, secure connectivity across our UK sites
- Oversee server infrastructure, identity access systems, and secure remote access solutions
- Implement and maintain IT Service Management (ITSM) processes and tools
- Document systems, procedures and configurations
- Manage relationships with ISPs, mobile phone providers and IT equipment suppliers
Requirements
- Proven experience managing Microsoft 365 environments in a corporate setting
- Strong knowledge of Entra ID, Exchange Online, Intune, Teams and SharePoint administration
- Demonstrable experience with network infrastructure including firewalls, VPNs and routing
- Solid understanding of security principles and experience implementing security controls
- Experience with infrastructure-as-code or automation tools
- Track record of effective supplier and vendor management
- Excellent problem-solving skills and ability to work autonomously
- Strong communication skills with both technical and non-technical stakeholders
- Willingness to be based on-site near Manchester or Chesterfield (or nearby)
Benefits
- Professional development and certification support
- Collaborative, technically sophisticated team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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