IT Administrator Intern assisting FunPlus in Lisbon providing IT solutions for gaming industry. Supporting colleagues with tech issues and coordinating IT activities for offices.
About the role
- IT Support Specialist providing first line support to computer equipment in manufacturing environments. Responsible for hardware and software issues and maintaining support ticket system.
Responsibilities
- Provide first line support to computer equipment within manufacturing facilities and warehouses
- Maintain a ticket management system to keep track of incidents and requests from associates
- Identification/troubleshooting of basic hardware/software problems
- Hardware installation of computer equipment, laptops, desktop computers, printers, etc.
- Software installation.
- Preventive and corrective maintenance of equipment, ensuring its optimal operation
- Assistance in troubleshooting Web browsers and installation of Internet plugins (Java configurations).
- Capability to handle sensitive information with the utmost discretion and confidentiality.
Requirements
- Associate’s Degree or Technical Degree or equivalent
- 2 years of experience
- Microsoft Office and Microsoft S365 knowledge
- General knowledge of remote working platforms
- Basic knowledge in Cherwell, RDP, Bomgar, VNC, Team viewer.
- General knowledge of operating systems (Windows, Android, iOS).
- Knowledge of laser printers, thermal transfer, direct printing, etc.
- Basic knowledge of zebra scanners and printers.
Benefits
- Ajustes razonables para candidatos con discapacidad: Como empleador que ofrece igualdad de oportunidades, Acuity Inc. está comprometida a proporcionar ajustes razonables en su proceso de solicitud para personas calificadas con discapacidad y veteranos con discapacidad.
- Valoramos la diversidad y somos un empleador que ofrece igualdad de oportunidades. Todos los candidatos calificados serán considerados para empleo sin distinción de raza, color, edad, género, orientación sexual, identidad y expresión de género, origen étnico o nacional, discapacidad, embarazo, religión, estatus de veterano protegido, información genética protegida o cualquier otra característica protegida por la ley.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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