Director of Total Rewards & People Operations at Midi Health, leading compensation strategies and people operations to support women's midlife health.
About the role
- Director of People Operations at Fresh Tracks Canada overseeing HR strategy and initiatives. Focused on talent acquisition, employee experience, and performance management.
Responsibilities
- Develop and execute a forward-looking People strategy aligned with business priorities and growth goals.
- Advise leadership on organizational design, workforce planning, and talent development.
- Serve as a strategic thought partner to the executive team, balancing near-term needs with long-term scalability.
- Champion a people-first, high-performance culture that reflects our values.
- Lead the design and implementation of HR programs, policies, and systems to support company growth.
- Evaluate, implement, and optimize HR technology (HRIS, performance tools) to drive efficiency and data-driven decision-making.
- Build frameworks for consistent performance management, career development, and learning programs.
- Lead the strategy and execution of total rewards programs, including compensation, incentives, equity, benefits, and recognition.
- Oversee day-to-day HR operations, ensuring processes are efficient, compliant, and continuously improving.
- Ensure compliance with Canadian federal and provincial employment and privacy legislation.
- Oversee all aspects of office administration, creating a safe, engaging, and productive environment.
- Partner with hiring managers to design and optimize recruiting and onboarding practices.
- Develop and implement strategies for attracting, retaining, and developing top talent at all levels.
- Drive the development of performance management, feedback, and career growth frameworks that evolve with the business.
- Foster a positive, inclusive, and high-performing workplace culture that can scale with organizational growth.
- Lead initiatives that enhance engagement, recognition, and employee connection in both in-office and remote environments.
- Act as a trusted advisor on employee relations, ensuring fairness, transparency, and a consistent employee experience.
Requirements
- 12 + years of progressive HR experience, including 5 -7 + years in a senior leadership or Head of HR role.
- Proven track record of designing, implementing, and scaling people programs, systems, and policies in high-growth environments.
- Strong knowledge of Canadian employment law, compliance, and HR best practices across multiple provinces.
- Demonstrated ability to influence, coach, and collaborate with senior leadership and cross-functional teams.
- Exceptional communication, problem-solving, and team leadership skills.
- Proficiency with HRIS platforms and the use of people data to drive strategic decision-making.
- A people-first mindset grounded in empathy, curiosity, and continuous improvement.
- CHRP or CHRL designation is considered an asset.
Benefits
- 3 weeks vacation (4 weeks after your first year)
- Extended health benefits package
- Applauz Recognition
- Comprehensive employee assistance program
- Paid anniversary day off
- Pawternity leave days for your new furry family members
- Great working hours
- Friendly and fun team environment with company celebrations and social events
- Access to Canadian travel industry discounts!
- DE&I initiatives and events
- Community (volunteer) Hours
- Social Clubs including Book Club & Fitness Club
- Paid Maternity & Parental leave
- Paid Pregnancy loss leave
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