Account Manager for Austria, Switzerland, and Slovenia promoting food diagnostics. Supporting business growth in diagnostics and providing training to food industry clients and distributors.
About the role
- Strategic Account Manager maximizing lifetime value and MRR for CallRail's largest accounts. Building strategic relationships to enhance operational success and client services.
Responsibilities
- Partnership Growth & Industry Leadership: Act as a strategic consultant to a portfolio of CallRail's largest partners. Stay ahead of the curve on trends, challenges, and shifts within the Marketing industry as well as the markets served by these partners.
- Retention & Satisfaction: Maintain industry-leading retention rates across your portfolio by demonstrating continuous strategic value, conducting in-depth partnership reviews, and ensuring high partner satisfaction.
- Product Enablement & Adoption: Lead training, enablement, and strategic discussions to ensure client teams are experts on the CallRail platform, driving rapid adoption of new features, services, and co-marketing initiatives.
- Solution Selling: Understand the complex, evolving needs of your strategic accounts, proactively positioning and tailoring CallRail solutions to solve their specific business challenges and drive mutual growth.
- Contract Management: Lead the negotiation and renewal of custom partnership agreements, focusing on value-based terms and long-term
Requirements
- 6+ years of experience in Strategic Account Management, Partner Management, or Business Development, preferably within a B2B SaaS environment.
- Proven track record of managing and growing large-scale partner relationships, focusing on retention and driving joint business outcomes.
- Exceptional presentation and communication skills, with the ability to articulate complex technical and marketing concepts to C-level executives.
- Experience in identifying and supporting co-marketing initiatives to strengthen partner relationships and drive growth.
- A highly collaborative approach, comfortable working across internal and external teams (Product, Marketing, Sales) to deliver on partner goals.
Benefits
- Healthcare (options covered at 100% for employees)
- Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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