Lead Product Owner driving product initiatives and optimizing delivery processes at SiteMinder. Collaborate with engineering teams to ensure quality outcomes across multiple product portfolios and initiatives.
About the role
- Senior Product Manager responsible for owning the UX foundations roadmap at Calendly. Collaborating with design and engineering teams to ensure a cohesive user experience.
Responsibilities
- Own and execute a global UX foundations roadmap that improves usability, consistency, scalability, and customer satisfaction across core experiences including navigation, IA, authentication, discovery of new features, onboarding, notifications, settings, and system feedback
- Partner day-to-day with the Design Systems team to evolve shared components and patterns, ensuring accessibility and usability at scale
- Drive adoption of shared components and patterns across product teams so teams build on common foundations, accelerating development while maintaining consistency
- Establish governance frameworks and standards that promote innovation while ensuring cohesion, scalability, quality, and velocity
- Lead change management efforts to drive organizational adoption of shared UX standards, including influencing multiple product roadmaps to prioritize systemic UX improvements beyond direct feature ownership
- Leverage quantitative and qualitative insights to drive continuous improvements to global user experiences. Defining and monitoring UX health metrics across critical journeys to identify friction and measure impact
- Champion platform cohesion and trust, ensuring Calendly feels like one intentional product rather than a collection of loosely connected features
Requirements
- 8+ years of product management experience
- Experience owning system level improvements at a platform, infrastructure, or design system level
- Track record of measurable improvements to user experience and customer satisfaction
- Ability to use quantitative and qualitative data to inform decisions and iteration
- Worked closely with designers and design leadership on UX-heavy systems
- Experience with B2B or prosumer SaaS products
- Comfort operating without direct revenue or growth KPIs
- Strong judgment in ambiguous, multi-stakeholder environments
- Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.
Benefits
- Top Performer Bonus program
- Equity awards
- Competitive benefits
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