Onboarding Coordinator role to manage new employee integration at Essen Health Care. Overseeing onboarding tasks and ensuring compliance in a hybrid work environment.
About the role
- Onboarding Specialist managing regulatory compliance for clients at a leading cryptocurrency brokerage. Focus on KYC, CDD, and providing exceptional customer service in a dynamic team.
Responsibilities
- Onboarding customers in accordance with AML/CTF regulatory requirements, with a focus on applying KYC and customer due diligence (CDD) procedures.
- Providing a smooth and timely onboarding experience for a range of customer types.
- Communicating Caleb and Brown’s AML/CTF and regulatory compliance requirements to customers through written and verbal communication.
- Resolved customer onboarding matters and queries, including reviewing potential sanctions and adverse media results.
- Collaborating with others on projects to develop and improve our AML/CTF and regulatory obligations.
- Apply and maintain other facets of our AML/CTF policies and procedures, including ongoing customer due diligence, periodic reviews, and transaction monitoring as time allows.
Requirements
- Experience working in a KYC/AML role, preferably with client-facing responsibilities
- Bachelor's degree or equivalent
- Ability to work independently and collaboratively in a team or remote environment
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and manage time effectively
- Capacity to handle and manage projects of varying complexity
- Highly detail-oriented with strong critical thinking and problem-solving skills
- Strong work ethic and desire to work in a fast-paced environment
- Resilient under pressure and tenacity to face challenges head-on
- Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, TRM Labs, etc.) preferred but not mandatory
Benefits
- Ongoing training and industry development opportunities from a supportive leadership team
- Access to cutting-edge technology and market insights.
- Collaborative and supportive team culture with a passion for digital assets.
- Learn from a team of experienced cryptocurrency experts
- Competitive compensation that recognises experience and impact
- Hybrid working arrangements designed around trust and autonomy
- 0% trading fees with Caleb and Brown
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Customer Onboarding and Learning Enablement overseeing onboarding strategies and global training initiatives. Responsible for effective customer journey management and product adoption in AECO sectors.
Client Onboarding Specialist managing the onboarding of clients and ensuring compliance with regulatory standards at TP ICAP. Collaborating with client - facing teams to facilitate KYC and AML processes while providing high - quality client support.
Onboarding Manager focused on delivering exceptional experiences for new hires. Collaborating across teams to ensure a seamless onboarding journey that reflects company values and culture.
Onboarding Manager guiding customers and partners in their adoption of the Rossum platform. Key responsibilities include training stakeholders and customizing product setups for workflows.
Customer Onboarding Specialist configuring software solutions and guiding hotel companies through implementation. Collaborating with teams to enhance customer experience and ensuring technical support during projects.
Client Onboarding Manager responsible for the technical onboarding journey from Sales handover to go - live. Collaborating with clients and internal teams at Your Bourse to ensure smooth launches.
Customer Onboarding Analyst conducting training sessions for clients on the platform functionalities in São Paulo, ensuring understanding and successful implementation of services.
Client Onboarding Specialist at Talos managing technical onboarding for institutional clients and trading counterparties. Driving seamless connectivity and successful deployment of trading infrastructure.
Client Onboarding Specialist managing client onboarding and technical integrations for institutional clients. Working at Talos, a company providing trading technology for digital asset markets.