Hybrid Associate Implementations Consultant

at BWF

• Job title: Associate Implementations Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $80,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Associate Implementations Consultant providing counsel and support to clients in nonprofit fundraising operations. Engaging with healthcare systems, academic medical centers, and more for technology and operations projects.

Responsibilities

• Use your expertise of advancement/development operations to provide counsel and support to clients from healthcare systems and academic medical centers.
• Work independently or as part of a team on technology and operations projects, including assessments, software implementations and health checks.
• Manage the implementation, customization and optimization of Slate CRM.
• Lead select engagements with multiple team members and serve as a team member on other engagements.
• Collaborate regularly with internal team members and clients to ensure delivery of cohesive and quality work product delivered by deadline.
• Contribute to internal BWF initiatives that enhance CRM capabilities, operational efficiency, and data management strategies.
• Provide training to clients and create documentation on CRM processes.
• Troubleshoot issues and collaborate with IT and business teams to resolve them effectively.
• Participate in and lead portions of sales demos and present at user conferences.

Requirements

• 5+ years of relevant work experience related to fundraising operations in higher education, healthcare, and/or other nonprofit settings.
• Experience working on large scale technology and operations projects, with exposure to a wide variety of fundraising technology solutions.
• CRM implementation experience preferred.
• Analytical skills, both qualitative and quantitative, and a solid strategic thinking ability for developing recommendations and other client deliverables.
• Strong project management skills, with experience leading data migration or system integration projects.
• Proficiency in SQL and data integration tools for managing databases and ensuring data integrity across systems.
• Excellent communication and presentation skills, both written and verbal.
• Ability to work in high pressure situations.
• Ability to work independently and as a part of a team.
• Solid time management skills and the ability to manage multiple priorities simultaneously.
• Understanding of project management concepts, such as managing scope, schedule, and budget, and identifying risks, opportunities, and constraints.
• Comfort selling services and generating leads and clients.
• Bachelor’s degree or equivalent work experience; professional certification welcome.
• Commitment to an inclusive, high-performing workplace culture.

Benefits

• Paid holidays, PTO and volunteer time off.
• 401(k) retirement plan with employer contribution.
• Medical, dental, and vision insurance with HSA and FSA (medical and dependent care) options.
• Employer paid basic life insurance, short and long-term disability, and Long-Term Care insurance.