Auszubildende OTA in Operationsdienst mit Ausbildung, die Praxis und Theorie vereint. Entwickeln von Fähigkeiten zur eigenverantwortlichen Durchführung in Versorgung.
About the role
- Operations Manager managing hotel operations and enhancing guest experiences at Blue Water Hospitality. Leading a team to maintain service standards and operational excellence.
Responsibilities
- Monitor and evaluate all department daily activities related to outdoor pool bar and parking areas
- Establish and review departmental standards, guidelines, and objectives
- Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction
- Acts as a knowledgeable resource in property operational software such as Property Management systems
- Regularly intervenes, assists, and documents guest or employee incidents
- Maintain the integrity of the hotel’s compliance with safety and security program
- Partner with GM to create a positive work environment
- Provides comprehensive scheduling and manages timekeeping for all related staff
- Support all aspects of people leadership: recruitment, retention, training, coaching, and performance development
- Regularly assists the General Manager in budget analysis, monitoring, and expense management
- Performs other duties as assigned
Requirements
- A minimum of 2 years of previous hotel operations and leadership experience with a large staff and focus on exceptional guest service
- A bachelor's degree in hospitality management or another related field is preferred
- CPO Certified (preferred)
- An appropriate combination of education and work experience to support on-the-job effectiveness
Benefits
- Medical
- Vision
- Dental
- 401K
- Property discounts
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