Technical Support Engineer providing 2nd level support for SCADA systems in a hybrid model. Collaborating with service technicians globally and assisting in product release processes.
About the role
- Vendor Support Analyst responsible for vendor data management and compliance at Allica Bank. Engaging with stakeholders to oversee the vendor lifecycle in a dynamic fintech environment.
Responsibilities
- Maintain and update vendor and contract records, ensuring all supporting documentation is accurately stored within the vendor management system.
- Administer and coordinate vendor onboarding and approval workflows to ensure timely completion and maintain effective stakeholder engagement.
- Validate vendor information during onboarding and throughout the lifecycle to ensure full adherence to internal policies and regulatory requirements.
- Drive reductions in vendor onboarding timescales through proactive coordination and process efficiency.
- Track and monitor ongoing vendor management requirements, including annual reviews, service reviews, and materiality assessments and engagement with business to ensure accurate and timely completion requirements.
- Generate and maintain regular reports and dashboards on supplier status, contract renewals, compliance, and performance metrics.
- Administer and optimize the vendor management system, managing access and configuration while driving improvements and providing user support and training.
Requirements
- Strong attention to detail and accuracy, with a commitment to maintaining high data quality.
- Organized, proactive, and able to manage competing priorities effectively.
- Collaborative and confident engaging with stakeholders at all levels.
- Continuous improvement mindset, with the ability to identify and implement practical enhancements
- Experience in vendor or procurement administration, with a good understanding of governance and compliance requirements.
- Strong working knowledge of vendor management systems and related platforms.
- Proven ability to produce insightful management information, reports, and dashboards.
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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