Customer Service Specialist providing B2B support for dealers in Denmark, Sweden, and Norway at Parts Europe. Primary responsibilities include order management and customer relationship building.
About the role
- Customer Care Specialist supporting Spanish market at bsport, providing exceptional support through Intercom and email. Collaborating with teams to enhance customer experience and resolving inquiries professionally.
Responsibilities
- Respond promptly and professionally to customer inquiries via Intercom and email, providing friendly, solutions-focused support to resolve issues effectively.
- Resolve issues efficiently, leveraging in-depth product knowledge.
- Collaborate with cross-functional teams and stakeholders to ensure a seamless customer experience, maintain thorough records of interactions, and continuously improve our services.
Requirements
- Excellent communication skills and a customer-centric mindset.
- Prior experience in customer support or a similar role (experience with Intercom or similar customer support platforms is a plus)
- Demonstrate strong multitasking skills, effective prioritization, and adaptability in a dynamic environment
- Have proficiency in Spanish as your primary language and are fluent in English (other languages are a plus)
Benefits
- Health insurance fully covered by the company.
- Flexible working model – hybrid setup with 1 remote day per week, plus 15 extra remote days per year
- Fitness perks – enjoy a special discount at a local gym to stay active and energized
- Paid sick leave, because your health always comes first.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Support Representative at Ferguson assisting customers with product solutions and delivering top - notch service. Collaborating with sales and internal teams to ensure customer satisfaction and efficiency in processes.
Customer Service Advisor handling inquiries for General Insurance. Supporting customers through phone and email in a part - time hybrid role.
Customer Service Analyst providing support to customers in order processing and digital access. Collaborating with teams to ensure timely resolutions and a seamless customer experience.
Customer Support Executive responsible for helping customers with fraud prevention and money laundering solutions. Engaging with clients and assisting with inquiries in a dynamic startup environment.
Customer Care Representative for Global Furniture Group addressing customer inquiries via email and phone. Support operations for dealers and territory managers in a fast paced environment.
Customer Service Representative at Hamilton Health Center serving as the primary contact for patient access. Scheduling appointments, verifying information, and maintaining high accuracy in patient data management.
Process Analyst optimizing end - to - end customer care processes at Tenpo, Chile's first Neobank. Analyzing and redesigning workflows to enhance efficiency and customer experience.
Providing efficient Level 2 remote support to maintain IT services for clients at Corsica. Resolving complex issues with strong technical knowledge and communication skills.
Customer Support Specialist providing support for Estonian customers through live chat and email. Collaborating with teams to enhance customer experience with detailed problem - solving.