Senior Manager at Broadridge overseeing Third Party Risk Management processes. Leading system optimization and cross-functional collaboration in a regulated financial services environment.
Responsibilities
Provide reporting and operational support for the Third‑Party Risk Management (TPRM) program, assisting the team in executing third‑party risk lifecycle activities including onboarding, inherent risk assessments (IRQs), due diligence, ongoing monitoring, issue management, remediation, and termination, as needed.
Develop and deliver management and executive‑level reporting, dashboards, and risk metrics to enable transparency, informed decision‑making, and effective oversight.
Provide risk guidance, review, and credible challenge to business stakeholders, across the full third‑party lifecycle.
Monitor adherence to TPRM policies, standards, SLAs, and regulatory expectations, escalating issues and emerging risks as appropriate.
Support governance forums, committees, and senior management by preparing materials, tracking actions, and reporting on third‑party risk trends and outcomes.
Design and implement TPRM process enhancements, including system and workflow improvements within ProcessUnity.
Plan, design, and execute testing activities (UAT), including test script creation, defect tracking, remediation validation, and test closure.
Conduct root cause analysis for process gaps, QA findings, and control failures; partner with stakeholders to implement sustainable solutions.
Lead change management initiatives, including procedure updates, communications, training materials, and job aids.
Serve as a ProcessUnity subject‑matter expert, supporting: Configuration and optimization of third‑party workflows Data integrity and reporting User role and security design System testing and enhancements Partner with technology and vendors to support system integrations and data alignment (e.g., contracts, sourcing, continuous monitoring tools).
Identify, document, and manage third‑party risk issues, corrective action plans, and remediation activities.
Perform and/or oversee Quality Assurance (QA) and self‑assurance reviews to ensure policy adherence.
Prepare documentation and support internal audits, regulatory exams, and client due diligence requests.
Track and report third‑party risk metrics, trends, and key risk indicators to senior management.
Develop and deliver training on TPRM processes, policies, and system usage.
Create executive and operational reporting, dashboards, and data analysis to support risk oversight and decision‑making.
Build strong partnerships across Risk, Compliance, Information Security, Privacy, Sourcing, Legal, and business teams.
Requirements
8+ years of experience in Third‑Party Risk Management, Vendor Risk Management, Operational Risk, or related risk disciplines within a regulated financial services environment.
Hands‑on Process Unity experience (required) supporting third‑party risk workflows, reporting, testing, or system design.
Strong understanding of the end‑to‑end third‑party lifecycle, including sourcing, inherent risk assessments, due diligence, contracting, ongoing monitoring, and termination.
Demonstrated experience in: Process design and implementation Testing (UAT), issue management, and remediation Change management and training development QA, RCSA, and control design.
Proven ability to work cross‑functionally and influence stakeholders at multiple levels.
Strong analytical, documentation, and presentation skills.
Benefits
Bonus Eligible
Health insurance
Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
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