Support Analyst providing specialized assistance to cooperatives in commercial credit processes. Responsible for document management, risk identification, and user guidance within established deadlines.
About the role
- Senior Benefits Analyst at Broadridge managing administration of retirement plans and compliance. Ensuring accurate delivery of benefits and support for plan participants in New York.
Responsibilities
- Manage the complex administration of retirement plans, including 401(k), non‑qualified deferred compensation (NQDC) and executive retirement programs.
- Monitor and audit data interfaces between Broadridge systems and vendor partners to ensure data accuracy and integrity.
- Manage and resolve escalated participant issues by researching and coordinating with internal and external stakeholders to deliver timely solutions.
- Identifies and corrects issues and works with vendor partners to conduct root cause analysis.
- Review and reconcile deferral elections, plan contributions, employer match, forfeitures, distributions, vesting, and loan activity.
- Maintain and enhance standard operating procedures and process workflows; proactively identify and implement process improvements.
- Plays a crucial role in managing financial integrity using the vendor partner interfaces, reporting tools and data analysis skills to monitor plans and complete audits to ensure accuracy and improve plan efficiency.
- Ensure compliance adherence to ERISA, IRS, Department of Labor and IRC Section 409A regulations and applicable tax and reporting requirements.
- Completes and supports compliance activities such as Plan Testing, Form 5500 filings, SOX, standard audits, and federal and state regulations.
- Prepare reports for management and regulatory bodies including data preparation for benchmarking studies, market surveys, extraction of vendor reports and department reporting needs.
- Facilitates M&A benefit plan due diligence and related activities.
- Coordinate with external vendors and internal partners to deliver educational materials and programs to promote financial wellbeing and retirement readiness among plan participants.
- Contribute to departmental initiatives and projects, providing operational and project management support as needed.
- Act in the best interests of the plan’s participants and beneficiaries, adhering to fiduciary duties.
Requirements
- Bachelor’s degree in finance, Accounting, Human Resources, Business, or related field.
- 5+ years of progressive experience in corporate retirement plan administration, including both qualified retirement plans and non‑qualified deferred compensation plans in a corporate HR environment.
- Prior experience with mergers and acquisitions
- Strong analytical skills and attention to detail
- Advanced knowledge of retirement plan regulations and financial products.
- Strong understanding of 401(k) plan design, compliance testing, audits, and fiduciary responsibilities.
- Advanced Excel and reporting skills; experience with HRIS (workday), payroll (Globalview), and recordkeeping (Fidelity PSW) platforms preferred.
- High degree of discretion and integrity when handling confidential information.
Benefits
- Comprehensive benefit offerings
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