Franchisee Partnership Manager at Vagaro driving growth and adoption among franchise partners in the Los Angeles Metro. Quota - carrying role focusing on coaching, consulting, and building relationships.
About the role
- Client Relations Manager responsible for overseeing contracted service delivery and client satisfaction at Broadridge. Leading service teams to meet SLAs and KPIs with operational oversight and relationship management.
Responsibilities
- Manage the delivery of contracted services in alignment with SLAs and KPIs as defined in client agreements.
- Maintain oversight of project schedules, scope, risks, and budgets to ensure timely and high-quality service delivery.
- Communicate client requirements clearly to operational teams and subcontractors.
- Build and maintain positive, professional relationships with clients, serving as their primary point of contact for day-to-day support and guidance.
- Identify opportunities to expand existing contracts or pursue additional business and partner with account management teams to advance them.
- Establish and maintain consistent processes for reviewing, assessing, and reporting on service delivery metrics.
- Promote the organization’s capabilities and ensure client satisfaction throughout the engagement lifecycle.
Requirements
- Experience in client relations, account management, or a related function.
- Knowledge of standard project management practices, including scheduling, risk assessment, and budgeting.
- Familiarity with service delivery metrics, performance reporting, and continuous improvement processes.
- Strong communication and interpersonal skills, with the ability to explain complex information clearly.
- Demonstrated analytical and problem-solving abilities to evaluate options and implement effective solutions.
- Bachelor’s degree or equivalent experience in a related field preferred.
Benefits
- Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
- All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Account Supervisor managing financial communications strategies for clients in crypto and digital assets. Leading client service, media relations, and strategic communications in a fast - paced environment.
Franchisee Partnership Manager driving growth and revenue across Vagaro's franchise network in Texas. Building relationships and providing strategic coaching to increase franchise success.
Franchisee Partnership Manager responsible for revenue growth and franchisee support at Vagaro. Driving adoption and success across franchise partners in Denver metro area.
Franchisee Partnership Manager driving revenue growth and product adoption for Vagaro's franchise partners. Engaging in account management and consultative selling to ensure franchisee success.
Agency Account Manager for Bauer Media Outdoor engaging agencies and managing advertising strategies. Collaborating on pitches and achieving revenue targets within a hybrid work model.
Account Manager coordinating client success at GroundTruth, an advertising platform utilizing real - world behavior data to drive marketing results. Focus on media campaigns and customer relations.
Territory Manager driving sales and partnerships within diabetes care at Insulet Corporation. Fostering meaningful partnerships and achieving sales targets in the assigned territory.
Associate Channel Account Manager role at Proofpoint, supporting partner engagement and growth initiatives. Join a global cybersecurity leader to protect data and empower secure work.
Legal Assistant/Account Manager managing post - funding processes for law firms at Libra Solutions. Responsible for client communication, data analysis, and service delivery in a hybrid workplace.