Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Franchisee Partnership Manager driving growth and revenue across Vagaro's franchise network in Texas. Building relationships and providing strategic coaching to increase franchise success.
Responsibilities
- The Franchisee Partner Manager (FPM) is a quota-carrying, relationship-driven role responsible for driving adoption, revenue growth, and long-term success across assigned franchise partners.
- Serving as the primary corporate point of contact for Vagaro contracted Franchises, the FPM blends strategic account management, consultative selling, and operational coaching to help franchise partners grow their business while expanding product adoption and monetization across the franchise networks.
- This role directly influences new signups, expansion revenue, and franchisee engagement, with commission and performance tied to clearly defined adoption and revenue targets.
- Own a quota-carrying book of franchise partners, with compensation tied to performance against adoption and revenue goals.
- Drive new location signups, product adoption, and expansion opportunities within assigned franchise territories.
- Execute structured outreach, enablement, and follow-up strategies to convert franchise interest into measurable results.
- Act as a trusted advisor to Franchisees, assisting them in setting actionable, measurable business goals tied to growth, retention, and profitability.
- Deliver tailored coaching, training, and enablement to franchise partners and their location teams.
- Analyze franchise and location-level KPIs, adoption metrics, and usage data to identify opportunities for growth.
- Develop and execute action plans to improve adoption, activation, and ongoing engagement.
- Build and maintain strong, long-term relationships with franchise owners and key decision-makers.
Requirements
- Must be located in: Texas, specifically in the Dallas, Austin, and Houston markets
- 4+ years of experience in multi-unit franchise operations, franchise sales, partnerships, or account management
- Experience in a quota-carrying, performance-based role preferred
- Bachelor’s degree or equivalent professional experience
- Proven ability to manage complex relationships across multiple stakeholders
- Strong analytical skills with experience interpreting KPIs and performance data
- Excellent communication, presentation, and stakeholder management skills
- Comfort working in a fast-paced, ambiguous, growth-oriented environment.
Benefits
- Attractive Base Compensation & Commission: Enjoy a competitive salary paired with commission
- Generous PTO: 15 accrued days, plus 10 company holidays annually.
- Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
- Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork.
- Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
- Food Perks: Complimentary DoorDash DashPass subscription.
- Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills.
- Financial Security: 401k program with 4% matching and optional life/supplemental insurance.
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