Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
About the role
- Franchisee Partnership Manager driving revenue growth and product adoption for Vagaro's franchise partners. Engaging in account management and consultative selling to ensure franchisee success.
Responsibilities
- Own a quota-carrying book of franchise partners, with compensation tied to performance against adoption and revenue goals
- Drive new location signups, product adoption, and expansion opportunities within assigned franchise territories
- Execute structured outreach, enablement, and follow-up strategies to convert franchise interest into measurable results
- Act as a trusted advisor to Franchisees, assisting them in setting actionable, measurable business goals tied to growth, retention, and profitability
- Deliver tailored coaching, training, and enablement to franchise partners and their location teams
- Translate product value into real-world franchise outcomes through data-backed recommendations
- Analyze franchise and location-level KPIs, adoption metrics, and usage data to identify opportunities for growth
- Develop and execute action plans to improve adoption, activation, and ongoing engagement
- Partner cross-functionally with Sales, Marketing, Education, Product, and Ops to support franchise-wide initiatives
- Build and maintain strong, long-term relationships with franchise owners and key decision-makers
Requirements
- Must be located in: San Diego Metro , specifically in the San Diego, Chula Vista, and San Dimas markets
- 4+ years of experience in multi-unit franchise operations, franchise sales, partnerships, or account management
- Experience in a quota-carrying, performance-based role preferred
- Bachelor’s degree or equivalent professional experience
- Proven ability to manage complex relationships across multiple stakeholders
- Strong analytical skills with experience interpreting KPIs and performance data
- Excellent communication, presentation, and stakeholder management skills
- Comfort working in a fast-paced, ambiguous, growth-oriented environment.
Benefits
- Attractive Base Compensation & Commission: Enjoy a competitive salary paired with commission.
- Generous PTO: 15 accrued days, plus 10 company holidays annually.
- Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
- Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork.
- Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
- Food Perks: Complimentary DoorDash DashPass subscription.
- Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills.
- Financial Security: 401k program with 4% matching and optional life/supplemental insurance.
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