About the role

  • Provide administrative support to the People Support Services (HR operations) team.
  • Facilitate distribution of benefit-related communications to all current and, when necessary, former employees.
  • Administer offboarding for employees including working with HRBPs for some employee relations support.
  • Recommend and implement improvements to HR processes or systems.
  • Maintain accurate personnel files, employee and HRIS data; ensure compliance with confidentiality and record retention policies.
  • Prepare and support internal audits, compliance reviews, and standard HR reports.
  • Manage HR related inquiries and communications from employees and department leaders.
  • Oversee some onboarding trainings and employee transitions including supervisor changes and leaves of absences.
  • Assist with labor relations as needed, including processes required by the Collective Bargaining Agreement for the organization.
  • Support benefits and leave administration activities, including enrollments, qualifying events, and coordination of leaves of absence, when needed.
  • Be a brand ambassador promoting Brilliant Corners' brand, values, and mission whenever possible.
  • Contribute to initiatives such as policy updates, compensation strategy, DEIB, engagement surveys, or HR technology implementations.
  • Interpret and apply HR policies, procedures, and employment laws (e.g., FMLA, ADA, wage & hour, EEO).
  • Support department projects and HR leadership as needed.

Requirements

  • 4 years of experience as an HR Coordinator or Generalist (essential)
  • Experience with labor relations
  • Operational and strategic knowledge of HR functions and best practices
  • Superb computer literacy with capability in email, MS Office, and related HR software
  • Knowledge of staffing policies, procedures, and best practices
  • Fluency with standard technology and software, including databases, and the capacity to quickly master new technology, as needed. Experience with multiple HRIS systems preferred, including Paycom, Workable, or Lattice
  • Experience working in a union environment, preferred
  • Effective communication, both written and verbal, with colleagues in a diverse, human-centered work environment
  • Ability to resolve problems, handle conflict, and make effective decisions under pressure
  • Excellent customer service, sales, and relationship-building skills
  • The ability to work independently as well as on a team with projects or shared responsibilities
  • A strong work ethic motivated by results
  • Reliable with respect to confidentiality
  • Outstanding organizational and time-management skills

Benefits

  • Health Care Plan (Medical, Dental, & Vision)
  • Retirement Plan (With 5% Match)
  • Life Insurance (Basic, Voluntary and AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development
  • Wellness Resources
  • Hybrid Work

Job title

Human Resources Generalist

Job type

Experience level

Mid levelSenior

Salary

$70,304 - $80,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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