About the role

HR Generalist supporting People Operations at Brilliant Corners. Leading employee support, onboarding, and compliance efforts within a hybrid workplace.

Responsibilities

Provide administrative support to the People Support Services (HR operations) team.
Facilitate distribution of benefit-related communications to all current and, when necessary, former employees.
Administer offboarding for employees including working with HRBPs for some employee relations support.
Recommend and implement improvements to HR processes or systems.
Maintain accurate personnel files, employee and HRIS data; ensure compliance with confidentiality and record retention policies.
Prepare and support internal audits, compliance reviews, and standard HR reports.
Manage HR related inquiries and communications from employees and department leaders.
Oversee some onboarding trainings and employee transitions including supervisor changes and leaves of absences.
Assist with labor relations as needed, including processes required by the Collective Bargaining Agreement for the organization.
Support benefits and leave administration activities, including enrollments, qualifying events, and coordination of leaves of absence, when needed.
Be a brand ambassador promoting Brilliant Corners' brand, values, and mission whenever possible.
Contribute to initiatives such as policy updates, compensation strategy, DEIB, engagement surveys, or HR technology implementations.
Interpret and apply HR policies, procedures, and employment laws (e.g., FMLA, ADA, wage & hour, EEO).
Support department projects and HR leadership as needed.

4 years of experience as an HR Coordinator or Generalist (essential)
Experience with labor relations
Operational and strategic knowledge of HR functions and best practices
Superb computer literacy with capability in email, MS Office, and related HR software
Knowledge of staffing policies, procedures, and best practices
Fluency with standard technology and software, including databases, and the capacity to quickly master new technology, as needed. Experience with multiple HRIS systems preferred, including Paycom, Workable, or Lattice
Experience working in a union environment, preferred
Effective communication, both written and verbal, with colleagues in a diverse, human-centered work environment
Ability to resolve problems, handle conflict, and make effective decisions under pressure
Excellent customer service, sales, and relationship-building skills
The ability to work independently as well as on a team with projects or shared responsibilities
A strong work ethic motivated by results
Reliable with respect to confidentiality
Outstanding organizational and time-management skills