Account Manager responsible for client satisfaction and retention at The Cigna Group. Managing day - to - day relationships and implementing client benefit requests in healthcare.
About the role
- Partner Account Manager building relationships with agencies, driving partner-sourced pipeline for Brevo's growth. Focus on partner acquisition and account management in the Americas.
Responsibilities
- Build a portfolio of strategic partners across North America (agencies, SIs, solution partners) driven to generate leads for Brevo.
- Execute Joint Business Plans (JBPs) with top-tier partners and conduct Quarterly Business Reviews (QBRs) to align on revenue targets.
- Execute targeted outbound campaigns to recruit high-potential agencies and integrators in the Americas.
- Manage the full cycle from inbound qualification to negotiating agreements aligned with Brevo’s framework.
- Guide new partners through certification and training to ensure they master Brevo’s Enterprise offerings.
- Provide partners with sales collateral, battle cards, and demo environments to accelerate their ability to close deals.
- Drive partner-sourced and partner-influenced pipeline with clear Sales Qualified Opportunities (SQO) targets.
- Work closely with AEs and SEs to manage deal registration, 3-way account syncs, and maximize win rates.
- Ensure accurate CRM (Salesforce) data for partner engagement, deal registration, and revenue tracking.
- Track key KPIs (active agencies, SQOs, revenue) and manage commission models/tiering structures.
Requirements
- 6+ years of experience in Partner Account Management, Channel Sales, or Business Development in SaaS (Martech, CRM, Marketing Automation, or E-commerce platforms preferred)
- Proven track record of managing and scaling partner relationships that drive measurable revenue (SQOs, pipeline, closed deals)
- Strong understanding of the Americas partner ecosystem, including marketing agencies, systems integrators, e-commerce specialists, and solution providers
- Experience working with CRM systems to track partner engagement, deal registration, and pipeline management
- Excellent relationship-building and communication skills, with the ability to influence and align cross-functional teams (Sales, Marketing, Product, Legal)
- Self-starter mentality with the ability to operate independently, prioritize effectively, and thrive in a fast-paced, high-growth environment
- Willingness to travel (up to 25%) for partner meetings, events, and regional conferences
- Knowledge of competitor partner programs (Klaviyo, HubSpot, Salesforce, ActiveCampaign etc.) and best practices
- Experience with e-commerce ecosystems (Shopify, WooCommerce, BigCommerce, Magento) and related agency partners
- Technical aptitude to understand API integrations, CDP architecture, and marketing automation workflows
- Bilingual (English + Spanish) is a plus for expanding into Latin America markets
- Prior experience in a startup or scale-up environment where you've built programs from the ground up.
Benefits
- Opportunities to learn and develop your skills.
- Work in a collaborative, international team during an exciting growth phase.
- Join a bright, vibrant office where we grow together.
- Enjoy frequent team outings and activities.
- 20 vacation days to rest, recharge, and explore.
- Monthly lunch stipend to keep you fueled.
- Comprehensive health, vision, and dental coverage.
- Access to WellHub to stay active.
- Generous parental leave top-up of up to 22 weeks.
- 401k Employer-matching retirement savings plan
- Annual international team-building trips to connect with colleagues worldwide.
Job title
Job type
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Degree requirement
Tech skills
Location requirements
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