Lead OEM homologations and act as the primary Customer Success contact for automakers. Drive product feedback, customizations, SLA governance and dealership network adoption.
About the role
- Account Manager driving success for PayPal’s large enterprise clients by managing relationships and overseeing account strategies. Collaborating with teams for seamless onboarding and ongoing support.
Responsibilities
- Collaborate with internal teams to influence process quality
- Determine appropriate actions for process improvements
- Recommend solutions to enhance efficiency and effectiveness
- Monitor and manage account health and performance
- Provide analytical insights to support business decisions
Requirements
- 3+ years relevant experience
- Bachelor's degree OR equivalent combination of education and experience
- Fluency in both German and English (written and spoken)
- Proven experience in account management, client success, or sales within payments, technology, or financial services
- Strong understanding of the payments ecosystem, e-commerce, and fintech products
- Demonstrated success in growing and retaining enterprise accounts through strategic planning and solution selling
- Skilled negotiator and communicator with experience managing senior stakeholder relationships
- Strategic and analytical thinker with a track record of delivering measurable business results
- Collaborative team player, comfortable operating in a fast-paced, matrixed environment
- Proficiency in CRM systems such as Salesforce
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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