Hybrid Senior Operations Analyst

Posted 2 weeks ago

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About the role

  • Analista de operações sênior cuidando de processos e faturamento em uma empresa de saúde. Atuando em Alphaville com parte do trabalho remoto.

Responsibilities

  • Provide in-person, phone and email support to Human Resources;
  • Perform enrollment and registration changes for health benefits (Hapvida, Notredame and CNU) and dental (Odontoprev);
  • Handle billing with operators Hapvida, Notredame, CNU and Odontoprev, including issuing and verifying invoices;
  • Manage non-insurance benefits (transportation voucher, meal allowance and private pension);
  • Review documents to ensure compliance with existing contracts;
  • Update and maintain billing information in the EB Quiver system;
  • Respond to internal and client inquiries related to billing and enrollment changes;
  • Support analysis and continuous improvement of the area's operational processes;
  • Organize and control documentation.

Requirements

  • Bachelor's degree in progress or completed
  • Knowledge of operators Hapvida, Notredame, CNU and Odontoprev
  • Experience with non-insurance benefits, including Meal Voucher (VA), Transportation Voucher (VT) and Private Pension
  • Availability to work on-site at the client 3 days per week (Alphaville) and 2 days remote

Benefits

  • Discount club
  • Life insurance
  • Transportation voucher
  • Day off during birthday month
  • Telemedicine with doctors and specialists
  • Meal/food allowance
  • Free access to nutritionists and psychologists
  • Legal, financial and social support program
  • Equipment provided
  • Pharmacy discounts
  • Totalpass
  • Health plan - Bradesco Seguros
  • Programs for chronic conditions and pregnant employees
  • Dental plan

Job title

Senior Operations Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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