International Logistics Operations Coordinator at PCA Group managing U.S. to China operations communication. Ensuring smooth logistics flow and high service standards across time zones.
Responsibilities
Verify inbound shipments and confirm product arrivals in accordance with client instructions
Prepare receiving, sorting, and inventory reports
Coordinate inbound processing, shelving, and inventory placement
Monitor shelf life, damaged goods, and overall product condition
Conduct routine inventory checks and audits
Support remote inspection and quality control processes
Process inbound and outbound orders within required service level timelines
Investigate and resolve delayed outbound shipments
Manage canceled orders and package exceptions
Communicate daily with China-based clients, suppliers, and platform representatives in Mandarin and English
Submit monthly value-added service fees based on completed services
Maintain accurate operational records, reports, and documentation
Requirements
Fluent in English and Mandarin (spoken and written)
Proficiency in Microsoft Excel and general computer systems preferred
Experience in logistics, warehouse operations, supply chain, or fulfillment preferred
High school diploma or equivalent required
Associate or bachelors degree preferred
Prior experience in logistics, supply chain, or warehouse operations is a plus
Benefits
Employee discounts on beauty products and more
Medical, dental, vision, and supplemental benefits available after 60 days
401(k) available after 1 year of service with up to 4% company match
Paid holidays
12 days PTO
Job title
Coordinator, International Logistics – Operations, Mandarin Speaking
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