Analista de Serviços de Operações Jr. na Ipiranga planejando e programando a distribuição de combustíveis. Colaboração com transportadores e desenvolvimento de soluções logísticas.
About the role
- Associate providing client processing support for Treasury Services at BNY. Handling transactional support functions while collaborating with teams to enhance service delivery.
Responsibilities
- Must be available to work an assigned shift between the hours of 7:00 AM-4:00 PM.
- Perform routine and non-routine client service and transactional support functions.
- Provide analytics and reporting services, working to improve and automate transaction processing systems.
- Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
- Provide direction to lower-level service roles in the successful delivery of support or service.
- Process account-related transactions per scheduled events or client authenticated direction.
- Answer inquiries and resolve problems or issues.
- Assess needs and suggest/promote alternative approaches to service models.
- Participate in straightforward product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.
- Solve problems based on an understanding of system intricacies and integrate in-depth area knowledge with industry standards to provide solutions to internal and external clients.
- Manage situations requiring adaptation of response or extensive research according to client needs.
- May allocate and check work of support team members and be responsible for supervisory review, training, and approval actions.
- Contribute to the achievement of team objectives.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience.
- 3-5 years of total work experience preferred.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
- Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Job title
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Experience level
Salary
Not specified
Degree requirement
Location requirements
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