Account Manager managing key client relationships and driving growth strategies at Fanatics Commerce. Focused on creating partnerships and executing integrated marketplace plans for sports merchandise.
About the role
- Technical Partner Manager fostering key partnerships and driving business growth at BlueSpace.ai, a leader in autonomous vehicle technology.
Responsibilities
- Serve as the primary point of contact and technical expert for partner management matters, ensuring timely and effective communication, issue resolution, and overall customer satisfaction.
- Develop and maintain a trusted advisor relationship with key partners, customer stakeholders, and executive leadership by providing technical expertise, strategic guidance, insights, and support.
- Oversee and implement projects from start to finish, ensuring timely delivery and alignment with technical and business objectives.
- Manage and communicate the progress of monthly/quarterly initiatives and phase gates to internal and external stakeholders.
- Proactively identify upsell, cross-sell, and renewal opportunities and regularly communicate these opportunities to the executive team to support strategic decisions.
- Forecast and track key account metrics, such as revenue, growth, and customer satisfaction.
- Resolve issues to maintain and strengthen customer trust.
- Assist with challenging client requests or issue escalations as needed.
Requirements
- BS/BA in engineering, computer science, robotics, engineering, physics, mathematics, or a similar field.
- 3-5+ years experience as a sales engineer, field engineer, or technical account manager
- 3+ years of account management, business development, strategic partnerships, or similar roles
- Experience successfully collaborating with C-suite executives in high-growth autonomous driving, deep tech, or AI startups
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level.
- Proven track record in team leadership and project management.
- Ability to collaborate with global cross-functional teams and drive results.
- Excellent communication, interpersonal, and client-facing skills.
- Excellent critical thinking and problem-solving skills.
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