Digital Account Manager in a leading online education group. Responsible for translating business objectives into effective advertising solutions and optimizing campaign performances.
About the role
- Post-Sales Account Manager working with East Coast clients at Locala, the leading commerce media platform. Responsibilities include managing client relationships and campaign performance for advertising.
Responsibilities
- Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
- Develop & deliver performance reports to clients and benchmarking those results against similar campaigns.
- Work independently and collaboratively as part of a team.
- Develop strong relationships with customers, connect with key business executives and stakeholders.
- Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells.
- Answer client queries and identify new business opportunities among existing customers.
- Responsible for the creation and delivery of reporting, providing analysis of performance.
- Manage projects with the design team to deliver best in class creative executions.
- Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions.
- This role is not centered around sales but rather focuses on managing campaigns/ accounts.
- Hands on media experience (i.e. programmatic, display, audio, CTV, DOOH) is crucial for this position.
Requirements
- 2-3 years experience in the Ad Tech/Digital advertising field
- Highly organized and able to prioritize
- Ability to self-manage, juggle multiple priorities & meet deadlines with a strong attention to detail
- Proficient in analyzing large datasets and prioritizing them into actionable insights
- Excellent communication skills
- Client facing experience
- Comfortable with a start-up environment, open to facing interesting challenges globally with a problem-solving & resourceful mindset
Benefits
- Medical, Dental & Vision Insurance - 100% paid for the employee-only, 80% for dependents
- 401k with Company Match
- Paid Parental Leave
- Paid Vacation, Sick Time & Holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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