Employee Benefits Account Manager coordinating open enrollments and servicing clients in Arizona. Collaborating with team to meet client expectations and enhance agency productivity.
About the role
- Account Manager delivering world-class PR services to BLUE’s global clients. Manage multiple client accounts, projects and mentor junior team members in a hybrid working environment.
Responsibilities
- As Account Manager, become the established main point of contact for the client on a day to day basis
- Manage multiple projects of varying scope and size, utilising their experience and intuition to prioritise effectively
- Translate agreed strategies and programmes into effective tactical implementation that meets and exceeds client expectations
- Monitor the delivery of activity against agreed programme KPIs and staff resource
- Combine PR creativity with knowledge of the client and industry to identify news hooks, angles and thought leadership themes that deliver against each programme’s communications objectives
- Mentor Account Executives, motivate them to deliver excellent results, and help them to realise their full potential as PR professionals and members of the BLUE team
Requirements
- Solid commercial B2B PR/communications experience, with experience of managing client accounts and junior team members
- A track record of supporting the delivery of communications campaigns with proactivity and creativity, including media relations
- The ability to manage multiple projects of varying scope and size, deploying intuitive prioritisation skills
- A talent for fostering and managing strong client and media relationships
- Enthusiasm for learning more about and understanding our specialist industries
- Quick to learn and able to digest and understand complex subjects
- First-rate written communication skills with an engaging style and close attention to language, grammar and accuracy
- Attention to detail
- Strong interpersonal skills, both face-to-face and on the phone
- A sound grasp of social and digital media
- Account management experience within an agency environment
- Keen commercial awareness
- A strong portfolio of impactful communications campaigns
- Some event management experience, either stand alone or as part of delivering PR campaigns
Benefits
- 25 days holiday per annum, plus Bank Holidays and additional accrual opportunities after two years’ service
- Additional Day of Holiday for your birthday.
- Loyalty bonus scheme from 3 years of employment
- Auto enrolment pension
- New business commission scheme (9% of first year’s fee for new business introductions)
- Rewards and perks through Perkbox - including discounts at national chains, access to health apps and wellness support
- Finders fee paid for referrals to BLUE
- Donation to charity on your birthday
- Regular office and company-wide get togethers
- Employee of the Quarter gift vouchers
- 4pm Friday finish encouraged!
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