Hybrid Account Manager, NEUR

Posted 1 hour ago

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About the role

  • Account Manager responsible for portfolio growth and client satisfaction at YOOBIC in London. Collaborating with teams to upsell and renew contracts while ensuring excellent service.

Responsibilities

  • Manage the growth of a portfolio client portfolio including upselling and cross selling YOOBIC products
  • Act as primary account owner and develop a comprehensive understanding of each client’ business challenges, evaluate client’s growth needs and offer appropriate strategies and solutions
  • Drive account growth, ensure renewal and deliver satisfaction to customers
  • Draft, negotiate and close business proposals
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Own and lead business reviews with your clients
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Manage pipeline and prepare reports on account status, assess account health

Requirements

  • 2-4 years of experience in a similar client-facing Account Manager / Customer Success/ Client Relationship quota carrying role
  • Sales experience of achieving quarterly sales targets
  • A focus on driving value to the client and experience of working on ROI methodology
  • Love being in front of clients and people orientated by nature
  • Resourceful nature with excellent interpersonal and communication skills
  • Strong ability to adapt, bring new ideas to the table and execute on ideas bought forward
  • A positive can-do attitude and ability to motivate others
  • Strong multi-tasker and able to manage a high-volume of projects concurrently
  • Strong academic background, coming from a top tier business school
  • Fluent in English - Knowledge of other European languages is an advantage
  • Right to work in the UK

Benefits

  • 33 days annual leave (including bank holidays)
  • Hybrid working - 3-4 days per week from our Hammersmith office
  • Scottish Widow Pension scheme
  • Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
  • Simplyhealth cash plan (includes dental and vision coverage)
  • Healthy Mind EAP
  • Short Term and Long Term disability coverage
  • Life Assurance
  • Critical Illness coverage
  • Enhanced parental leave
  • Team events including weekly breakfast, gourmet lunches and lots of social events
  • Weekly free online HIIT sessions + gym discounts
  • Regular training and coaching to make you even better in your role

Job title

Account Manager, NEUR

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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