Trading Support Specialist providing exceptional customer service by solving login issues and explaining investment concepts. Opportunities to learn and grow within the finance world.
About the role
- Sales Support Specialist in a Business Intelligence company coordinating client communication and supporting sales processes. Ensuring customer satisfaction through feedback and managing internal CRM systems.
Responsibilities
- You coordinate appointments, prepare them, and maintain contact with our customers
- You prepare quotes and orders and review the related documentation
- You contribute to tender/RFP processes and ensure proposals are submitted correctly and on time
- You manage our sales processes using our CRM and keep it up to date
- You collect customer feedback and ensure customer satisfaction
Requirements
- Vocational commercial training (e.g., office management clerk) or a degree in business/economics (BBA or similar)
- Experience in inside sales or sales administration
- Excellent MS Office skills, especially Excel and PowerPoint
- Fluent German and good command of English
Benefits
- Secure position with long-term prospects at an open and fair employer
- Up to 60–80% remote work after onboarding
- A varied and flexible working environment
- Supportive working atmosphere in a friendly team
- Professional and personal development opportunities
- Generous company pension plan
- Option for a BahnCard or job ticket
- Attractive locations in central Munich and Düsseldorf with excellent transport links
- For your work–life balance: flexible working hours, home office options, and good equipment (laptop, smartphone, headset, etc.)
Job title
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