Senior Sales Operations Manager overseeing operations for Adobe's Americas Digital Media Sales team. Collaborating with sales leaders to drive success, optimize operations, and enhance performance.
About the role
- Lead centralized analytics capability to facilitate data-driven decision making across BHN. Partner with executives to identify growth opportunities and drive business performance through insights and intelligence.
Responsibilities
- Build and lead the centralized analytics capability that provides analytics & insights to facilitate data-driven decision making across the BHN organization
- Own the analytical infrastructure, insights, and intelligence that leadership needs to answer strategic questions, identify growth opportunities, and drive business performance
- Use data to grow the funnel and win rate
- Partner with executives across Sales, Marketing, Product, Customer Success, and Finance to translate business questions into analytical frameworks, and analytical findings into actionable strategies
- Build frameworks that answer executive-level business questions
- Develop comprehensive understanding of customer behavior, segmentation, and lifecycle
- Identify growth opportunities, expansion patterns, and risk factors across customer base
- Build predictive capabilities for customer outcomes (expansion, churn, lifetime value)
- Translate complex data into insights that drive strategic decisions
Requirements
- Minimum 4 Year Degree; MBA a plus
- Minimum +12 years of experience in modeling and analytics
- Superior analytics skills, with a proven ability to synthesize data and develop meaningful insights
- Strong written and verbal communicatil skills with ability to work cross-functionally in a highly collaborative environment
- Strong interpersonal skills; comfortable interacting with various levels of management
- Demonstrated curiosity and adaptability in emerging technologies
- Successful implementation and utilization of AI tools to enhance work, improve processes, or deliver measurable results
Benefits
- 401k with employer match
- medical
- dental
- vision
- 12 paid holidays in the year 2025
- sick pay accrual according to state law
- parental leave
- life insurance
- disability insurance
- accident and illness insurance
- health and dependent care flexible spending accounts
- wellness benefits
- flexible time off for all full-time employees
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