Hybrid Senior Mobility Engineer – IT Generalist

Posted 7 hours ago

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About the role

  • Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.
  • Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.
  • Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.
  • Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.
  • Support mobility-related upgrades and ensure consistent device performance across all platforms.
  • Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.
  • Document architectural designs, network communication services, and service traffic data related to mobility solutions.
  • Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
  • Assist with network and infrastructure support including device reboots, cable replacements, basic switch/port configuration, VLAN segmentation, hardware repair, refresh and installations.
  • Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance.
  • Support new club openings within the territory, providing onsite assistance during key operational phases.
  • Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
  • Train club personnel on proper use and maintenance of supported technology.
  • Use ServiceNow for Incident, request, change, problem management.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
  • 2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment.
  • Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.
  • Strong troubleshooting skills across Android, iOS, and Windows platforms.
  • Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.
  • Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
  • Experience with Wherehouse Management Systems, POS systems and retail technology is a plus.

Benefits

  • Weekly Pay: Get paid every week so that you can manage your money on your terms.
  • Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
  • Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
  • Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
  • 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
  • Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
  • *Eligibility requirements vary by position.

Job title

Senior Mobility Engineer – IT Generalist

Job type

Experience level

Senior

Salary

$98,000 - $128,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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