Network Engineer & IT Generalist focused on network operations and IT support for BJ's Wholesale Club. Collaborating with teams to ensure optimal network infrastructure and support.
Responsibilities
Responsible for supporting the overall connectivity at the Perishable Distribution Center.
Work with the various Network teams – L2 NOC and L3 Network team, to support the network infrastructure.
The ability to properly triage and troubleshoot Network Switches, Routers, Firewalls, and WFi.
Strong WiFi skillset, and can understand and tune and optimize WiFi networks.
Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance.
Provide onsite support of validation of connectivity as needed during IT change and maintenance windows.
Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
Lead IT project work at the PDC and in-territory locations.
Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
3+ years of experience in a technical support or network engineering role, preferably in a retail or distribution environment.
Hands-on experience with Aruba Networks – Switches and Access Points, and Aruba Central, Ekahau Wireless Tools, and Fortinet firewalls is a plus.
Hands-on experience working in a fast paced mobile distribution warehouse – WIFI on fast moving fork lifts.
Hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.
Strong troubleshooting skills across Android, iOS, and Windows platforms.
Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.
Excellent communication and interpersonal skills with the ability to work independently and collaboratively.
Experience with Wherehouse Management Systems, POS systems and retail technology is a plus.
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
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