Hybrid Relationship Manager

at Bitkom

• Job title: Relationship Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Relationship Manager handling member lifecycle and member retention campaigns in a digital economy association. Supporting key accounts and integrating new members into the organization's services.

Responsibilities

• You manage the member lifecycle and make a significant contribution to achieving our ambitious goals.
• You design measures and campaigns for member retention and reactivation and implement them independently.
• You support our executive management in discussions with key accounts and prospective member companies.
• You organize the onboarding and integration process for new members into Bitkom’s activities and services and contribute to their further development.

Requirements

• A successfully completed university degree — preferably with a focus in a technical, social sciences, legal or business/economics field.
• Initial professional experience in account management, sales or event marketing, preferably in the service sector.
• Strong communication and persuasion skills — written and verbal — and a confident, engaging presence in one-to-one meetings and when addressing groups, in German and English.
• Enjoyment of networking, teamwork skills and empathy.
• Confident user of MS Office.

Benefits

• Access to a unique network of digital experts.
• A modern working environment with trust-based working hours, plenty of flexibility for remote work, state-of-the-art equipment and a complete home office setup.
• Training opportunities through the Bitkom Academy and internal training sessions.
• An experimental, entrepreneurial environment with flat hierarchies.
• Lots of variety and guaranteed no boredom.