Customer Experience Associate resolving tier 1 customer issues at Stord's fulfillment centers. Engaging with customers and collaborating with operational teams for efficient resolution.
BC
Onsite Customer Service – Respiratory Specialist
Posted 2 hours ago
About the role
- Customer Service/Respiratory Specialist at Binson's helping patients breathe easier with CPAP therapy and support. Join a family-owned healthcare company making a real impact.
Responsibilities
- Set up and explain CPAP devices like a pro (don’t worry—we’ll train you!)
- Teach patients the “why” behind CPAP therapy and how to use it
- Keep patients on track with their therapy goals
- Be part of monthly team check-ins and training sessions
- Handle phone calls, coordinate care with doctors, and support caregivers
- Enter patient info, complete documentation, and use our POS system for sales/rentals
- Be a key player in helping people sleep better and live healthier
Requirements
- A high school diploma or equivalent
- Experience with CPAP/sleep tech is a plus, but we’ll train the right person!
- Great communication and people skills
- Customer service superpowers
- Comfort teaching others how to use medical equipment
Benefits
- Competitive pay 💰
- Full benefits: Medical, Dental, Vision & Life Insurance 🏥
- Paid time off + floating holiday 🌴
- 401(k) Retirement Savings Plan 💸
- Training and growth opportunities 🚀
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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