Customer Experience Associate resolving tier 1 customer issues at Stord's fulfillment centers. Engaging with customers and collaborating with operational teams for efficient resolution.
BC
Onsite Customer Care Associate – Mastectomy Fitter
Posted 2 hours ago
About the role
- Customer Care Associate providing compassionate support post-breast surgery at a family-owned health care company in Michigan. Assisting customers on the retail sales floor and managing inventory.
Responsibilities
- Perform professional mastectomy and compression stocking fittings
- Assist customers on the retail sales floor
- Verify insurance coverage and process transactions using the POS system
- Manage product requisitions and inventory using our Freedom system
- Provide exceptional customer care every step of the way
Requirements
- High school diploma or equivalent
- Completion of ABC’s of Fitting Basic Foundations Course (company provided)
- A friendly, professional demeanor and passion for helping others
Benefits
- Competitive pay 💰
- Full benefits: Medical, Dental, Vision & Life Insurance 🏥
- Paid time off + floating holiday 🌴
- 401(k) Retirement Savings Plan 💸
- Training and growth opportunities 🚀
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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