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Hybrid Specialty Pharmacy Technician, Call Center
Posted 2 weeks ago
About the role
- Specialty Pharmacy Technician in a hybrid role assisting with pharmacy related services and patient inquiries. Responsibilities include data entry of patient information and resolving claims.
Responsibilities
- Accurately inputs patient, insurance, and prescription information into the pharmacy system
- Answers incoming calls and assists callers with non-clinical inquiries
- Resolves and ensures proper adjudication of claims
- Confirm patient benefits with insurance and determine required authorizations to assist the patient with coverage of therapy prescribed.
Requirements
- High School diploma or GED required
- License Mass Registered Pharmacy Tech required
- 1-3 years related work experience required
- Previous data entry experience (minimum three months)
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Benefits
- Health insurance
- Comprehensive compensation
- Paid time off
- Professional development opportunities
- Flexible working arrangements
Job title
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Experience level
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Degree requirement
Location requirements
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