Sales Operations Specialist at BI2run supporting BI solutions through client coordination and CRM management. Involves preparing offers and ensuring customer satisfaction in Düsseldorf.
Responsibilities
You coordinate appointments, prepare them and maintain contact with our clients
You create quotes and orders and review the relevant documents
You collaborate on tenders/bids and ensure, among other things, that proposals are submitted correctly and on time
You manage our sales processes using our CRM and keep it up to date
You gather feedback from our customers to ensure customer satisfaction
Requirements
You have a commercial vocational qualification (e.g., office management clerk) or a degree in business/economics (e.g., Business Administration)
You already have experience in inside sales or sales support
You have strong Microsoft Office skills: Excel and PowerPoint are no problem for you
You are communicative, speak fluent German, and can communicate well in English
Benefits
A secure position with long-term prospects at an open and fair employer
Up to 80% remote work/home office after the onboarding period
A varied and flexible working environment
A trusting working atmosphere in a friendly team
Professional and personal development opportunities
A generous company pension scheme
Option for a BahnCard or company transit ticket (JobTicket)
Attractive central locations in Düsseldorf and Munich with excellent transport links
For your work–life balance: flexible working hours, home office option, and good equipment including laptop, smartphone, headset, etc.
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