Sales Operations Analyst enhancing sales force productivity by streamlining operations at Wolters Kluwer. Managing routine sales reports, project coordination, and training materials administration.
About the role
- Sales Operations Specialist at BI2run supporting BI solutions through client coordination and CRM management. Involves preparing offers and ensuring customer satisfaction in Düsseldorf.
Responsibilities
- You coordinate appointments, prepare them and maintain contact with our clients
- You create quotes and orders and review the relevant documents
- You collaborate on tenders/bids and ensure, among other things, that proposals are submitted correctly and on time
- You manage our sales processes using our CRM and keep it up to date
- You gather feedback from our customers to ensure customer satisfaction
Requirements
- You have a commercial vocational qualification (e.g., office management clerk) or a degree in business/economics (e.g., Business Administration)
- You already have experience in inside sales or sales support
- You have strong Microsoft Office skills: Excel and PowerPoint are no problem for you
- You are communicative, speak fluent German, and can communicate well in English
Benefits
- A secure position with long-term prospects at an open and fair employer
- Up to 80% remote work/home office after the onboarding period
- A varied and flexible working environment
- A trusting working atmosphere in a friendly team
- Professional and personal development opportunities
- A generous company pension scheme
- Option for a BahnCard or company transit ticket (JobTicket)
- Attractive central locations in Düsseldorf and Munich with excellent transport links
- For your work–life balance: flexible working hours, home office option, and good equipment including laptop, smartphone, headset, etc.
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