About the role

Senior HR Business Partner improving HR strategies and coaching leaders at BetterHelp. Focused on aligning HR programs with business objectives in a remote-first environment.

Responsibilities

Provide strategic business partnership and coaching to BetterHelp’s managers and leaders
Develop and maintain an effective working knowledge of BetterHelp’s mid- and long-range plans, its culture, and its competition
Meet regularly with various department heads to assess and advise on current employee needs
Work closely with management and employees to continually enhance working relationships, build morale and increase productivity and retention
Build strong relationships with key people in the client group by frequently connecting with them about their concerns and insights
Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness
Partnering with our legal department as needed, maintaining in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks, and ensuring regulatory compliance
Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as needed
Analyze HR trends and metrics to develop solutions, programs, and processes
Provide consultative advice related to business unit restructuring, workforce planning and succession planning
Assist in driving various HR initiatives: performance management, goal setting, merit reviews and employee career development

10+ years’ experience as an HR Business Partner
6+ years’ experience with management coaching
Previous international exposure/assignment with ability to work across various cultures
Demonstrable success designing and implementing performance management and employee relations programs
A people-person mindset, with a natural knack for building relationships and rapport at all levels of an organization
Experience and effectiveness working with senior leaders and associates that are located remotely
Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite
Exceptional communication skills, both written and verbal, with the ability to provide presentations in a productive, compelling manner
Natural and effective coaching/mentoring style
Deep understanding of HR functions, policies, and best practices
Knowledge of employment/labor law
Demonstrated project management and change management skills
The drive of a self-starter, with the ability to lead programs independently
Business acumen and strong consultative skills
Strong business ethics