Customer Service Representative providing support to National Sales customers through inbound and outbound communications. Processing orders and resolving inquiries while supporting food distribution operations.
About the role
- Customer Service Agent guiding clients through inquiries and providing technical assistance via phone or written communication at Beneva. Offering support for online platforms during day and evening hours.
Responsibilities
- Guide clients by phone or in writing for first-level inquiries
- Provide basic information to policyholders and ensure their satisfaction
- Handle common requests and refer clients to the appropriate contacts
Requirements
- College diploma
- Ability to assist and guide users with web navigation
- Fluent in French with a good working knowledge of English
Benefits
- Health insurance for you and your family
- Defined-benefit pension plan
- Flexible schedule
- Paid vacation time
- Telemedicine service and Employee Assistance Program (EAP)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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