Customer Service Representative responsible for managing customer relationships and processing requests. Collaborating with departments for efficient order handling and timely issue resolution.
About the role
- Supports sales administration and customer care in a growing SaaS company focusing on automotive sector. Collaborating with various teams for customer success and pipeline management.
Responsibilities
- You coordinate and manage our deal pipeline in HubSpot
- You assist with scheduling, preparing and coordinating customer meetings (online & by phone)
- You prepare sales materials and presentations (templates provided)
- You ensure smooth back-office operations – from CRM maintenance to quote creation
- You administratively support our existing customers and assist with onboarding and inquiries
- You work closely with management, support and the product team
Requirements
- Initial experience in inside sales, customer service or a commercial/administrative role
- You enjoy organizing and keeping track of appointments and processes
- Confident use of digital tools (e.g. email, Excel; ideally CRM systems such as HubSpot)
- Friendly, structured and reliable working style
- Good verbal and written communication skills
- No technical expertise required – we provide thorough onboarding
- Optional: experience in the automotive sector or software environment
Benefits
- A secure position in a growing software company with close customer contact
- A motivated, helpful team with short decision-making paths
- Home office possible (2–3 days/week) or fully remote after onboarding
- Flexible working hours (part-time possible by arrangement)
- Modern tools and efficient processes – no paperwork overload
- Development opportunities in sales, support or project management
- Fair compensation and respectful, open working culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative maintaining professional customer relationships and processing inquiries at Arcadia Cold Storage. Coordinating operations and ensuring accurate inventory management.
Customer Service Representative assisting clients with travel protection plans over calls and emails. Handling claims, providing information, and maintaining customer records.
Inventory Support Specialist ensuring inventory accuracy across multiple clinic locations. Collaborating with teams to support day - to - day operations and inventory initiatives.
Inventory Support Specialist maintaining accurate inventory for LaserAway clinics. Collaborating with clinic staff and HQ team for operational efficiency.
Inventory Support Specialist ensuring accuracy and integrity of inventory systems across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and best practices.
Inventory Support Specialist ensuring inventory accuracy and collaboration between HQ and clinic teams. Managing vendor communication and supporting inter - clinic operations in aesthetic medicine.
Inventory Support Specialist ensuring accurate inventory management across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and inventory initiatives.
Inventory Support Specialist ensuring inventory accuracy and integrity across clinic locations for LaserAway. Collaborating with clinic staff and vendors, supporting daily operations and compliance initiatives.
Inventory Support Specialist ensuring accurate inventory management across locations at LaserAway. Collaborating with teams to uphold standards and resolve discrepancies.