Hybrid Director, Strategic Operations

at Braven

• Job title: Director, Strategic Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $87,200 - $108,900 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Atlanta, United States

About the role

• Director of Strategic Operations driving execution for Braven’s People & Operations team. Leading complex projects and ensuring alignment across organizational functions in Atlanta office.

Responsibilities

• Own the internal operational rhythm of the P&O team, including planning cycles, goal-setting processes, quarterly alignment, and weekly coordination structures
• Maintain a shared view of the P&O roadmap across all four verticals, tracking key milestones, surfacing dependencies, and flagging risks before they escalate
• Develop and distribute team communications, planning guides, and process documents proactively — without waiting for direction from the CFAO
• Support the CFAO in preparing for Alignment Team, CEO, and Board-level engagements related to P&O functions, including drafting materials, preparing pre-reads, and ensuring follow-through on action items
• Design and lead P&O team meetings, stepbacks, and retreats, including agenda development, pre-work, and post-meeting follow-through
• Serve as the knowledge management lead for P&O, maintaining shared documentation and ensuring process clarity across the department
• Track and report on key performance indicators across the P&O function, gathering and presenting data on operational health, project milestones, and initiative progress
• Lead projects that span multiple P&O functions, serving as the project manager for complex, cross-vertical initiatives such as ERP implementations, office transitions, and org-wide compliance efforts
• Act as the central liaison between P&O and the broader organization, translating priorities across teams and ensuring P&O commitments are visible and on track
• Identify and resolve dependencies and resource conflicts across P&O verticals in partnership with function leads, resolving what you can and escalating only what requires CFAO judgment
• Design and execute cyclical reporting on P&O operations for central leaders and the broader organization
• Serve as the primary P&O liaison to other organizational teams, representing P&O priorities in cross-functional meetings and ensuring follow-through on commitments made outside the department
• Attend meetings on behalf of the CFAO when appropriate, synthesizing key takeaways and surfacing decisions or action items that require CFAO attention
• Manage pre-work, agendas, and follow-up for cross-functional engagements that involve P&O, ensuring that alignment reached in those settings translates into action
• Coordinate P&O team onboarding for new hires across verticals, partnering with the People & Culture team to ensure a seamless experience
• Support the CFAO with unplanned, time-sensitive requests arising from the dynamic nature of a growing organization, including drafting communications, preparing materials for urgent stakeholder engagements, and executing on organizational priorities as they emerge.

Requirements

• Bachelor's degree or equivalent experience
• At least 5 years of experience in a senior operations, strategic program management, or organizational effectiveness role
• Demonstrated experience managing complex, multi-stakeholder workstreams with a high degree of autonomy
• Track record of operating in ambiguous environments and creating structure where little exists
• Fluency in Google Suite (Docs, Sheets, Slides) and project management tools
• Experience supporting a C-suite leader or senior executive in an operational capacity (Preferred)
• Strong written and verbal communication skills, with the ability to draft clear, audience-appropriate communications quickly and with minimal direction (Preferred)
• Exceptional ability to synthesize information, identify the most important thread, and move forward without needing every detail resolved (Preferred)
• Experience in the education, government, or nonprofit sector (Preferred)
• Demonstrated commitment to building strong and welcoming cultures that help to develop others (Preferred)

Benefits

• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
• Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
• Coverage of 85% of health insurance premium for employee and dependents
• 12 weeks of paid parental leave
• A one-month paid sabbatical after 4 years on staff