Billing Analyst responsible for ensuring accuracy in tenant utility billing processes at Metergy Solutions. Collaborating with departments and maintaining data integrity for electric, water, thermal, and gas billing.
About the role
- Billing Specialist overseeing high-volume billing and invoice management for law firm Beveridge & Diamond PC. Requires experience with 3E and eBilling systems and collaboration with attorneys and clients.
Responsibilities
- Oversee the full billing cycle, preparing high-volume and complex invoices
- Coordinate with attorneys and clients, managing billing data in third-party e-billing systems
- Compile, review, verify accuracy of, and send monthly (e-bills and pdf) bills to clients, handling a high volume of bills each month
- Execute complex bills in a timely manner (including multiple discounts by matter, split-party billing, alternative fee arrangements, etc.)
- Manage accounts/invoices in the third-party e-billing systems (including coordination/communication with attorneys regarding short pays, invoice rejections, appeals, budget requirements, status updates, accruals and other requested information)
- Follow-up to confirm e-bills are successfully processed/approved/paid
- Update billing rates/billing arrangements and propose new billing formats/templates as needed
- Research and respond to billing inquiries, issues or problems
- Create billing schedules and other billing analyses, as needed
- Follow firm billing policies and procedures (i.e. firm write-off policies)
- Effectively interact and communicate with attorneys, staff and clients
- Ensure strict confidentiality at all times
- Assist with special projects as requested
Requirements
- College (bachelor’s) degree preferred
- At least five years’ prior hands-on billing experience in a law firm
- Experience using 3E and eBilling Hub, preferred
- Proficiency with MS Office, particularly MS Excel
- Strong attention to detail
- Ability to multi-task, prioritize, organize workflow and use time efficiently
- Perform at a high level in a fast-paced environment
- Adapt to ever-changing work priorities
- Ability to follow through on tasks with minimal supervision and follow-up on own initiative
- Flexibility to adapt to differing work hours when overtime is needed to meet client requests
- Excellent communication (oral and written), analytic and problem-solving skills
Benefits
- Medical, prescription drug, and dental coverage
- Life and AD&D insurance
- Disability insurance
- Voluntary coverage options such as supplemental life and AD&D insurance, vision coverage, identity protection, accident insurance, critical illness insurance, hospital indemnity insurance, and long-term care insurance
- 401(k) retirement savings plan
- Flexible spending accounts (health care and dependent care)
- Health savings account
- Section 529 college savings plan
- Pre-tax transportation program
- Employee assistance program (EAP)
- Temporary back-up care for children, adults, and elders
- Generous allotment of vacation days
- Paid sick leave
- Paid holidays
- Parental leave
- Bereavement leave
- Other leaves of absence in accordance with applicable laws and firm policies
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