Join FedEx as a Revenue Business Partner, supporting strategic customers with invoicing and billing. Engage in analytics, project management, and customer service to enhance client experiences.
About the role
- Partner Account Specialist managing partner accounts and providing training at BCM One, a telecom provider. Collaborating across teams to drive revenue growth in a hybrid work environment.
Responsibilities
- Learn and perform key functions within the Revenue team such as product demonstrations, solution-selling, partner training, and account management.
- Assist Revenue teams in daily business activities and special projects as requested.
- Track and maintain activity and records through CRM tools.
- Triage calls and emails from partners, addressing issues and escalating to others in a timely manner.
- Build and manage reports on key metrics to measure effectiveness and utility.
Requirements
- At least 1 year of experience in a customer facing role
- Experience in the telecom industry is a plus
- Experience with CRM platforms is desired (Hubspot or similar)
- Administrative skills that include setting appointments and webinar/web demonstration
- Knowledgeable in social media for business - LinkedIn, Twitter, Facebook, etc
- Adept at seeing situations through the eyes of others, understanding their needs, challenges, and concerns
- Excellent verbal and written communication skills and a high attention to detail
- Strong organizational skills with ability to effectively prioritize and execute tasks in a high-pressure environment
- You bring the highest level of integrity, honesty, and accountability in all that you do
- Enthusiastic with a positive attitude
- The desire to meet and exceed measurable performance goals
- Thrives in a team environment
Benefits
- Competitive industry salaries
- Comprehensive medical, dental, and vision insurance
- Company-provided life and disability insurance
- Matching 401 (k) plan
- Employee Emergency Assistance Fund
- Paid holidays and vacation time
- FMLA
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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