VP leading Customer Engagement Team at Analytic Partners, providing analytics solutions for major brands. Manage a portfolio of Fortune 500 clients to drive impactful business decisions.
About the role
- Customer Success Manager supporting clients in a rapidly growing SaaS startup for hospitality. Onboarding clients and streamlining inventory processes in a collaborative team environment.
Responsibilities
- You guide new customers through onboarding, respond to support inquiries, and ensure they get started successfully with BarBrain.
- You assist with creating customer products and structuring inventory areas so our users can start right away.
- You help improve internal processes and independently execute small projects.
- You work closely with Operations and Sales to ensure everything runs smoothly behind the scenes.
Requirements
- Enrolled student (Bachelor or Master) — field of study flexible
- Eager to take on responsibility and contribute to a growing SaaS startup
- Structured work style and quick grasp of new concepts
- Comfortable using digital tools (e.g., Google Sheets, CRM systems)
- Communicative, service-oriented, and reliable
- Advantage: Prior experience in Customer Success, hospitality, or startups
Benefits
- Modern office in the heart of Munich
- Flexible remote work & home office — study-friendly
- Top equipment (including Apple devices)
- Wellpass membership — access to 4,000+ gyms
- Corporate benefits with numerous brand discounts
- Understanding of exam periods and university commitments
- Possibility of permanent employment after graduation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Engagement & Monetization Manager at L1VE GmbH, innovating customer experiences with AI in Berlin. Leading CRM efforts in a hybrid workplace environment focused on entertainment and sports.
Customer Success Manager ensuring successful deployment of Island's enterprise browser for strategic customers. Building relationships and driving client satisfaction while optimizing product use and success metrics.
Managing customer success for an AI healthcare startup through onboarding, training, and practice support in a hybrid role. Focus on improving patient communication and administrative efficiency.
Lead Customer Success Manager at AT&T serving as primary point of contact for customers. Fostering long - term relationships and providing expert guidance for product value and satisfaction.
Enterprise Customer Success Manager at Wenrix developing relationships with customers to drive product adoption. Collaborating with stakeholders to optimize revenue streams and implementing AI - driven solutions.
Werkstudent in Customer Success Management at SPiNE Energy, shaping the energy transition with a focus on customer support and product optimization.
Customer Success Manager at Cleverep guiding clients from onboarding to running effective sales campaigns and generating revenue. Collaborating with Sales and BDR teams to enhance client experience.
Customer Success Manager supporting onboarding and customer satisfaction with AI solutions in SaaS. Engaging in strategy development, training, and feedback management for client success.
Senior CRM Consultant analyzing business processes and developing CRM strategies with leading platforms like HubSpot and Dynamics 365 for various clients. Implementing complex CRM systems and leading projects to maximize efficiency.