Medicare Support Specialist supporting sales operations and acting as a liaison for Medicare advisors. Ensuring compliance and assisting with training and support for new advisors.
About the role
- Customer Service Representative at BancFirst, seeking candidates for long term employment. Responsibilities include opening accounts and providing exceptional customer service at the Collinsville branch.
Responsibilities
- Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.
- Responsible for the opening of new accounts
- Utilize Connections and the On-boarding process to grow customer relationships
- Efficiently process customer requests, including but not limited to, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.
- Responsible for maintaining legal documents
- Promote BancFirst services through cross selling banking products to new and existing clientele
- Extraordinary customer service at all times
- Perform other job related duties and projects as assigned
Requirements
- Must possess the ability to work very well with all kinds of people and enjoy heavy customer service tasks
- Previous banking experience and/or customer service experience in related field preferred
- Knowledge of policies and procedures as well as federal guidelines
- Ability to acquire an understanding of BancFirst products and services
- Proficient in computer usage, strong knowledge of Microsoft Office
- Able to communicate professionally both verbally and in writing
- Must be able to interact with other offices and departments for accurate resolutions to problems and errors, while continuing to complete job tasks in a timely manner
- Must be flexible and able to work additional hours when crucial to the branch environment
- Critical thinking skills
- Work well under stress and deadlines while managing multiple tasks
- Must demonstrate a business professional image and demeanor at all times
- Attendance and punctuality is an essential function of the job
Benefits
- Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
- EOE - BancFirst is an Equal Opportunity employer.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Account Specialist responsible for customer service and order management in manufacturing. Collaborating with sales and ensuring timely order processing and communication.
Customer Service Representative providing essential support for clients at Mygrant Glass. Handling orders, payments, and customer inquiries with professionalism and accuracy.
Operations Support Specialist supporting veterinary care centers in a dynamic travel - intensive role. Ensuring operational excellence and compassionate care while driving company van along set routes.
Customer Service Manager at City Brewing Company, overseeing all aspects of customer account management and leading the Customer Service department. Ensures high service levels and effective communication.
Fuel Attendant responsible for customer service and fueling operations at the station. Ensuring safety, cleanliness, and efficient service while following operational standards.
Fuel Attendant providing customer service and maintaining a clean and safe fueling environment. Ensuring compliance with safety protocols while assisting customers with their fueling needs.
Commercial Customer Support Representative at team.blue. Answering inquiries and advising on products while helping customers optimize their experience.
Customer Service Coordinator providing support from home for Capital One's High Value Specialty Servicing team. Focused on customer service, team collaboration, and effective communication skills.
Sales Support Specialist managing administrative duties and patient benefit investigations at BioPlus Specialty Pharmacy. Assisting physician offices and maintaining documentation for medication delivery processes.