Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Customer Service Coordinator providing support from home for Capital One's High Value Specialty Servicing team. Focused on customer service, team collaboration, and effective communication skills.
Responsibilities
- Provide customer service to clients
- Demonstrate ability and willingness to learn, strong attention to detail
- Communicate effectively with peers, management and customers
- Exercise good judgment and independent decision-making skills
- Maintain sufficient reliable private internet connection for remote work
Requirements
- High school diploma, GED or equivalent certification
- At least 2 years of customer service or call center experience
- At least 1 year of Google Suite or Microsoft Office experience
- At least 3 years of customer service or call center experience (preferred)
- At least 6 months of experience in the financial industry (preferred)
Benefits
- Medical, Dental, Vision, Prescription coverage
- Day 1 Flexible Schedule Options
- Paid Time Off
- Wellbeing offerings such as backup childcare and Mental Wellness support
- Tuition Reimbursement
- Paid Training and Development offered quarterly
- Flexible Spending Account
- Life Insurance
- Disability Insurance
- 401 K and Stock Purchase Plan
Job title
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Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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