Customer Service Coordinator providing support from home for Capital One's High Value Specialty Servicing team. Focused on customer service, team collaboration, and effective communication skills.
Responsibilities
Provide customer service to clients
Demonstrate ability and willingness to learn, strong attention to detail
Communicate effectively with peers, management and customers
Exercise good judgment and independent decision-making skills
Maintain sufficient reliable private internet connection for remote work
Requirements
High school diploma, GED or equivalent certification
At least 2 years of customer service or call center experience
At least 1 year of Google Suite or Microsoft Office experience
At least 3 years of customer service or call center experience (preferred)
At least 6 months of experience in the financial industry (preferred)
Benefits
Medical, Dental, Vision, Prescription coverage
Day 1 Flexible Schedule Options
Paid Time Off
Wellbeing offerings such as backup childcare and Mental Wellness support
Tuition Reimbursement
Paid Training and Development offered quarterly
Flexible Spending Account
Life Insurance
Disability Insurance
401 K and Stock Purchase Plan
Job title
Customer Service Coordinator – High Value Specialty Servicing
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