Hybrid Customer Service Coordinator – High Value Specialty Servicing

Posted 1 hour ago

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About the role

  • Customer Service Coordinator providing support from home for Capital One's High Value Specialty Servicing team. Focused on customer service, team collaboration, and effective communication skills.

Responsibilities

  • Provide customer service to clients
  • Demonstrate ability and willingness to learn, strong attention to detail
  • Communicate effectively with peers, management and customers
  • Exercise good judgment and independent decision-making skills
  • Maintain sufficient reliable private internet connection for remote work

Requirements

  • High school diploma, GED or equivalent certification
  • At least 2 years of customer service or call center experience
  • At least 1 year of Google Suite or Microsoft Office experience
  • At least 3 years of customer service or call center experience (preferred)
  • At least 6 months of experience in the financial industry (preferred)

Benefits

  • Medical, Dental, Vision, Prescription coverage
  • Day 1 Flexible Schedule Options
  • Paid Time Off
  • Wellbeing offerings such as backup childcare and Mental Wellness support
  • Tuition Reimbursement
  • Paid Training and Development offered quarterly
  • Flexible Spending Account
  • Life Insurance
  • Disability Insurance
  • 401 K and Stock Purchase Plan

Job title

Customer Service Coordinator – High Value Specialty Servicing

Job type

Experience level

JuniorMid level

Salary

$21 per hour

Degree requirement

High School Diploma

Location requirements

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