Key Account Manager in hybrid role at BAM, driving client relationships and business growth in sustainable power solutions. Leading teams and ensuring operational excellence across the Southern region.
Responsibilities
Champion Client Relationships - Act as the main point of contact for key clients, fostering strong and trusted partnerships.
Identify opportunities to grow accounts through cross‑selling and upselling.
Ensure client feedback and requirements are captured, actioned, and communicated effectively.
Maintain accurate client account data and ensure issues are resolved swiftly and professionally.
Drive Strategic and Operational Delivery - Support the Head of Client Engagement in delivering business strategy, plans, and reporting.
Align depot operations with the wider strategic direction of the Business Unit.
Lead the implementation of new business opportunities within Site Solutions.
Contribute to high‑quality bids and tenders across the region.
Lead Teams to Success - Set clear objectives for depot teams and assigned Product Managers, driving performance and accountability.
Promote innovation, technical expertise, and best practice across all depots.
Ensure consistent, compliant, and high‑quality service delivery.
Promote Safety, Compliance & Industry Collaboration - Champion compliance with all UK & Ireland standards on safety, health, wellbeing, and sustainability.
Strengthen relationships with industry bodies and professional associations to support future business growth.
Deliver Commercial Excellence - Take ownership of regional revenue, client satisfaction, and engagement KPIs.
Ensure all client feedback is acted upon to support continuous improvement and long‑term loyalty.
Requirements
Hire & Sales Background
Ideally with experience in Sustainable Power solutions, Battery Storage systems, temporary power, or related equipment hire—giving you a strong foundation in product knowledge, customer needs, and industry demands.
Client Relationship Excellence - A results‑driven professional with a track record of building, managing, and growing key client accounts, ensuring long‑term partnerships and high levels of customer satisfaction.
Strong Sales & Commercial Acumen - Confident identifying new opportunities, upselling solutions, and driving revenue growth. Able to translate client challenges into tailored service offerings that add real value.
Outstanding Negotiation & Communication Skills - Able to communicate complex solutions clearly, influence senior stakeholders, and negotiate commercially sound agreements.
Proactive, Strategic Mindset - Skilled at planning, forecasting, and developing account strategies that align with wider business objectives.
Collaborative & Cross‑Functional Working Style - Comfortable working closely with operational teams, technical specialists, and leadership to deliver seamless service to key accounts.
Flexible & Client‑Focused - Willing and able to travel within the region to maintain strong customer relationships, conduct site visits, and support key projects.
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