Commercial Relationship Manager managing commercial relationships in food, beverage, and agribusiness sectors. Responsible for portfolio growth and client relations in a hybrid work environment.
About the role
- Key Account Manager in hybrid role at BAM, driving client relationships and business growth in sustainable power solutions. Leading teams and ensuring operational excellence across the Southern region.
Responsibilities
- Champion Client Relationships - Act as the main point of contact for key clients, fostering strong and trusted partnerships.
- Identify opportunities to grow accounts through cross‑selling and upselling.
- Ensure client feedback and requirements are captured, actioned, and communicated effectively.
- Maintain accurate client account data and ensure issues are resolved swiftly and professionally.
- Drive Strategic and Operational Delivery - Support the Head of Client Engagement in delivering business strategy, plans, and reporting.
- Align depot operations with the wider strategic direction of the Business Unit.
- Lead the implementation of new business opportunities within Site Solutions.
- Contribute to high‑quality bids and tenders across the region.
- Lead Teams to Success - Set clear objectives for depot teams and assigned Product Managers, driving performance and accountability.
- Promote innovation, technical expertise, and best practice across all depots.
- Ensure consistent, compliant, and high‑quality service delivery.
- Promote Safety, Compliance & Industry Collaboration - Champion compliance with all UK & Ireland standards on safety, health, wellbeing, and sustainability.
- Strengthen relationships with industry bodies and professional associations to support future business growth.
- Deliver Commercial Excellence - Take ownership of regional revenue, client satisfaction, and engagement KPIs.
- Ensure all client feedback is acted upon to support continuous improvement and long‑term loyalty.
Requirements
- Hire & Sales Background
- Ideally with experience in Sustainable Power solutions, Battery Storage systems, temporary power, or related equipment hire—giving you a strong foundation in product knowledge, customer needs, and industry demands.
- Client Relationship Excellence - A results‑driven professional with a track record of building, managing, and growing key client accounts, ensuring long‑term partnerships and high levels of customer satisfaction.
- Strong Sales & Commercial Acumen - Confident identifying new opportunities, upselling solutions, and driving revenue growth. Able to translate client challenges into tailored service offerings that add real value.
- Outstanding Negotiation & Communication Skills - Able to communicate complex solutions clearly, influence senior stakeholders, and negotiate commercially sound agreements.
- Proactive, Strategic Mindset - Skilled at planning, forecasting, and developing account strategies that align with wider business objectives.
- Collaborative & Cross‑Functional Working Style - Comfortable working closely with operational teams, technical specialists, and leadership to deliver seamless service to key accounts.
- Flexible & Client‑Focused - Willing and able to travel within the region to maintain strong customer relationships, conduct site visits, and support key projects.
Benefits
- Competitive salary
- Company car/car allowance/travel allowance
- A wide range of family-friendly policies
- 8 % matched pension contributions
- Private healthcare
- Life assurance
- 26 days holiday
- 2 wellbeing days
- 1 volunteering day
- Personal and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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