Customer Success Engineer assisting customers with onboarding and technical integrations for SaaS payment platform. Collaborating across teams to solve complex issues and enhance customer workflows.
About the role
- Technical Customer Success Manager enhancing customer relationships and ensuring success with Baker Hughes Cordant™ Solutions. Utilizes expertise in Engineering and strong client advocacy for business outcomes.
Responsibilities
- Establish and enhance customer relationships for adoption and value realization
- Provide expertise in customer success and growth in the post-sales lifecycle
- Liaise with clients to understand technical challenges and offer solutions
- Identify opportunities for client up-sale/side-sale across Baker Hughes Cordant™ Solutions
Requirements
- A bachelor's degree from an accredited university
- 10+ years of experience in Engineering/Technology
- Expertise in Asset Management, Reliability, and Maintenance
- Experience with System 1™, similar vibration diagnostic software, or APM solutions
- Experience in building strong client relationships and advocating for their success
- Problem-solving through solutions development
- Fluent in English and Spanish.
Benefits
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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