Implementation Consultant managing multiple WMS projects for NCR Voyix in retail and food distribution. Delivering software deployment, training, and support for operational efficiency.
Responsibilities
Lead implementation of new and upgraded WMS releases for national clients across wholesale, retail, and food-service distribution environments.
Manage full project lifecycle including discovery, configuration, testing, training, deployment, and post‑go‑live support.
Coordinate multiple projects at various stages, ensuring timeline adherence and effective resource allocation.
Serve as a subject matter expert on warehouse management processes and WMS best practices.
Analyze warehouse operations (50K–500K sq. ft.) to identify opportunities for workflow optimization and elimination of non‑value‑added activities.
Provide training, support, and knowledge transfer to client internal operations teams.
Work directly with internal Development Services to define and communicate software enhancement requests based on client needs.
Ensure configuration or development changes align with operational goals and produce measurable improvements.
Deliver high‑quality documentation, training materials, and project status updates.
Requirements
Experience with WMS or supply chain execution software implementations.
Strong understanding of warehouse operations, inventory management, and distribution workflows.
Proven ability to manage multiple concurrent projects in a fast‑paced environment.
Excellent communication, training, and client‑facing skills.
Ability to collaborate closely with technical development teams.
A “make‑it‑happen” attitude with strong problem‑solving and teamwork skills.
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