ERP Expert providing 1st level support in finance modules, connecting expertise with modern ERP technology. Join a team focused on development, certification, and customer assistance.
Responsibilities
erster Ansprechpartner für Anwender:innen unserer Infoma-Softwaremodule im Bereich Finanzbuchhaltung
Kundenanfragen analysieren und klassifizieren
allgemeine Kundenanfragen bearbeiten und lösen per Ferndiagnose
komplexere Anliegen für das nächste Supportlevel vorbereiten
regelmäßig Schulungs-, Weiterbildungs- und Zertifizierungsangebot nutzen
Requirements
Berufsausbildung oder Studium in Betriebswirtschaft, Verwaltungswissenschaften oder Steuerfach – oder entsprechende praktische Erfahrung
sehr gute kommunikative Fähigkeiten
kundenorientiert und freundlich
ausgeprägter Servicegedanke
Sorgfalt, Einsatzbereitschaft und Lust, Neues zu lernen
Benefits
Flexible Arbeitszeiten
mobiles Arbeiten
Erfolgsprämien
modernste Ausstattung
Einkaufsvorteile bei über 700 namhaften Anbietern
kostenfreie Getränke und frisches Obst
Beteiligung am konzerneigenen Aktienprogramm, inklusive Bezuschussung von Gratisaktien und Förderung der betrieblichen Altersvorsorge
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